1. rscott016's Avatar
    I am trying to help a family member out here...

    2 people are sharing an Apple ID/iTunes account and after the ios 7 update the contacts were merged onto person A's device as well as person B's device thus they have each others contacts. Person A deleted the additional contacts which I'm gathering were saved on iCloud per the conversation I had with them and now person B doesn't have any contacts. They were also getting iMessages from the Mom & Dad to the daughters phone. I believe that can be fixed by turning OFF "use Apple ID for iMessage" - is that correct?

    My solution (and I am open to suggestions or I wouldn't be posting here :-) ) would be to get a new Apple ID set up for person A and continue to use the existing Apple ID for person B. Person A deleted the "new" contacts that were showing up from person B's contact list off her phone so I am not sure there is any way to get the contacts back from person B's phone. They would also need to setup iTunes Sharing to use multiple iDevices with 1 iTunes account - correct?

    Hopefully all of that makes sense. Any help would be appreciated!
    09-29-2013 04:14 PM
  2. kch50428's Avatar
    They can continue to use the same AppleID for the sake of sharing iTunes purchases and apps but person B should have their own iCloud for Mail, contacts, etc... person B could also still use person A's iCloud for sharing a calendar only on their phone if that is desired.

    More ideas here: http://forums.imore.com/guides-how-t...-separate.html
    09-29-2013 04:49 PM
  3. rscott016's Avatar
    kch50428 - Excellent! When the daughter (person A) creates a new Apple ID for the iCloud account, she will lose contacts completely correct? I am thinking both of them will lose contacts since the mom (person B) had hers deleted already anyway.
    09-29-2013 05:38 PM
  4. kch50428's Avatar
    When the daughter sets up her own iCloud... the should then go into the other shared account in the settings on the phone and turn off sync for mail and contacts... a message should pop up asking if she wants to delete contacts on the phone... she can say 'no' to that... and delete any contacts she doesn't want... and her contacts should sync to her iCloud
    09-29-2013 05:45 PM

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