[reycosare]

I don't know what is the problem but everytime I do a fresh restore. I cannot install apps and songs. It automatically says CANCELLING SYNC. Please help me how to fix this. Do I need to reinstall iTunes on my laptop?


Sent from my iPhone 5 using iMore Forums mobile app

[Just_Me_D]

This thread was moved to the iOS 7 section. You may want to peruse the following thread:

http://forums.imore.com/ios-7/258849...lable-ota.html

[Jason Subratie]

what you need to do is a hard reboot and try again. just hold both lock/sleep and home button for 10 sec then the apple logo should come up. then go to itunes and sync what you want.

[perryc]

I had the same issue with the public release. Doing a hard reset seemed to resolve the issue on my 4s. Thanks for the tip.