1. reycosare's Avatar
    I don't know what is the problem but everytime I do a fresh restore. I cannot install apps and songs. It automatically says CANCELLING SYNC. Please help me how to fix this. Do I need to reinstall iTunes on my laptop?

    Sent from my iPhone 5 using iMore Forums mobile app
    07-12-2013 04:41 AM
  2. Just_Me_D's Avatar
    This thread was moved to the iOS 7 section. You may want to peruse the following thread:

    07-12-2013 10:21 AM
  3. Jason Subratie's Avatar
    what you need to do is a hard reboot and try again. just hold both lock/sleep and home button for 10 sec then the apple logo should come up. then go to itunes and sync what you want.
    08-21-2013 11:16 PM
  4. perryc's Avatar
    I had the same issue with the public release. Doing a hard reset seemed to resolve the issue on my 4s. Thanks for the tip.
    09-20-2013 12:52 PM

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