Lost my purchased ringtones

[justme71]

After installing IOS5 on my VIP4 the ringtones I purchased from iTunes are gone.
They are still in iTunes, so I synced with a cable but they still didn't transfer.
Anybody have any ideas?

 

[verwon]

Make sure it's set to sync them, when you hook your device up. Go to the summary pane, look for ringtones in the tabs at the top!


Mistress of Mischief

 

[Mister869]

I am having the same issue. I've tried both sync all ringtones and individually checking them all.
When my iPhone is connected to iTunes and I look under my iPhone / ringtones they are listed like they are on, but do not show up in sounds-ringtones on iPhone settings.
Not sure what else to try.

 

[justme71]

Verwon, thanks for the suggestion, but I tried to sync both ways just as Mr869 has posted, but still can't find them. Feel better knowing I'm not the only one with this exact problem.

 

[verwon]

Did you try finding them in iTunes, then just click and drag to the device? Are they in m4r format?

Sent from my PC36100 using Tapatalk

 

[verwon]

Hmmm...wish I already had my iPhone to test!

My iPad didn't sync the ones I had, I had to click and drag to get it to work.

Sent from my PC36100 using Tapatalk

 

[justme71]

verwon you are going above and beyond

Thank you again verwon. Tried to drag 'em over, but still nothing. Theses were purchased in iTunes and worked before the update so they should be in the proper format.

 

[diaz1023]

im having this same issue as well, i made the ringtones and they are in the proper format, they are in the ringtone folder on bothe the library and iphone in iTunes, but i am not able to find them on the phone. hopefully there is a fix soon

 

[BreakingKayfabe]

Instead of dragging, click each one so that they play in iTunes and automatically go under ringtones. Hopefully that'll work.

 

[verwon]

What a PIA this update's been for so many people!

There are other posts about ghost music, songs showing as on the device, but not in the music app.

I wonder if a restore would fix it?


Mistress of Mischief

 

[BreakingKayfabe]

I had the ghost music problem. I just had to re-sync. It's probably more of an iTunes issue that I'm sure apple will address.

 

[diaz1023]

so you just did a re-sync not a restore, correct? im thinking about doing a restore and seeing if that might help

 

[BreakingKayfabe]

so you just did a re-sync not a restore, correct? im thinking about doing a restore and seeing if that might help

Nah. Not a restore. Just re-sync. It took a couple of re-syncs for me.

 

[diaz1023]

thanks, i will continue trying that, if i come up with a different solution i will post here

 

[MikeB43]

My ringtones weren't showing on the phone. I removed them all and sync'd without any user created ringtones. The added them back all sync'd and work great. Even the shorter user created tones for text etc work fine now. I also experienced the 3200 failure and retried numerous times until update was complete.

 

[diaz1023]

i did what mikeB43 did and that fixed the issue of the missing ringtones, but another thing i noticed was that the phone would continue to sync and sync, like if it lost connection and tried to start all over. I will see if there are other threads on this issue, thanks for all the help

 

[justme71]

MikeB43 that was the ticket. Such a weird way and waste of time to get them to work. Silly really.
Again though, THANK YOU for the help!