Afternoon everyone,
Couple of things:
We're still working hard to get compatibility issues under wraps. As many of you have expressed, CallBar does not work with many "phone-related" applications. We have many on our list and the list of issues is getting shorter. Thanks for your continued patience. Note that it is difficult to get an application compatible with absolutely "everything" on the first try. We're looking to do our best to close the gap as soon as possible.
Just a quick reminder:
Even if we don't respond right away, when you send support emails, we do get them and take heed. Our aim is to quickly get things fixed and sometimes replying to every single email gets more tedious than the work itself. We're not ignoring you so I'm here to reassure you of this.
For those who pirated-tested the application or still continue to use a pirated copy:
Although I understand your discontent at this point, you do have to realize that from our standpoint, you not supporting us gives us the ticket to not support you. We are happy to fix things, take in new suggestions, and make sure everything is all OK. However when you expect us to do so with your pirated application, we will simply refuse. Part of the reason why CallBar doesn't work and crashes for you is because it is a pirated copy. For you to expect a pirated application to work fine and dandy is absolutely outrageous. I'm not discounting the people that are actually having legitimate issues on the legitimate copy of CallBar, but I will not tolerate people complaining and moaning when you simply didn't pay for the application as you should.
Once again, here are the best ways to stay in contact:
For support related issues or suggestions, email callbar[at]limneos.net
For design and implementation suggestions, email callbarideas[at]limneos.net (one that I monitor frequently)
The best case scenario would be for you to use the support function through Cydia to contact us. That sends us a log and other information that makes it easier for us to see the problem. Although it is not set-up this way, you're welcome to add the callbarideas email when sending through Cydia as I can give it a look also.
Thanks for your time.
Regards,
Joshua Tucker
Concept Idea/Designer of CallBar