[P0stalTek]

Hey guys.

Last night I downloaded biteSMS on someone's recommendation from these forums, and I absolutely love it. So, I quickly went to Paypal and paid them 9 bucks to get it for life. The payment went through and charged my account, but I got a "I'm sorry, an error has occurred" from biteSMS and I never received any liscense information like I should have.

I emailed them and they sent me to a stupid FAQ via automatic response. The instructions were to send ANOTHER email to them with "NOT FAQ" in the subject response. I have yet to hear anything back from them after I did that.

Is this even a reputable company, as now I'm seriously considering cancelling the charge through Paypal before it's too late.

Anyone else have this issue?

[Massie]

They're totally reputable, just give it time. They also have an online forum where you might find help. Sorry you had this hiccup, it's generally pretty great!

[BLiNK]

You must put the subject as "NOT FAQ" otherwise you'll just get the auto-reply message again

try again: help@bitesms.com

Martin with biteSMS is one the most friendly Devs i have dealt with. nothing to worry about

edit: i believe they are based somewhere in Australia?? or on that side of the hemisphere, so their time zone will differ

[P0stalTek]

Thanks, I was a little worried when I got the error and it still charged me :P Seemed odd, but if so many know/use them, I feel a bit better about it!

[P0stalTek]

You must put the subject as "NOT FAQ" otherwise you'll just get the auto-reply message again

try again: help@bitesms.com

Martin with biteSMS is one the most friendly Devs i have dealt with. nothing to worry about

I did put NOT FAQ in the subject - haven't heard back sense then. But again, with all the positive feedback about the developer, that's enough to put my mind at ease. Afterall, I'm still on the 15-day trial, so no biggie yet

[Massie]

Did you get this sorted?

[BLiNK]

Did you get this sorted?

i was kind of wondering the same thing myself

[Watcher]

BiteSMS > iRealSMS

Just so everyone knows...

[BLiNK]

BiteSMS > (fill in the blank)

Just so everyone knows...

fixed

[P0stalTek]

They got me fixed up and I couldn't be ANY more pleased. Best SMS app ever.

Thank you for the suggestion because it's literally the best I've seen


Sent from my iPhone using Tapatalk

[Massie]

Glad to hear it; it's really one of the benchmark JB apps out there. Just so well done, and run by a real professional. Enjoy going through all the details!