1. Barbara013's Avatar
    Every time I say "Siri, dial..." like Discount Tires, a business that is in my contacts as a business, Siri then says: "If you turn on location services I can help you find..." I have to enter my businesses in as people. Ideas?
    Last edited by Barbara013; 06-16-2018 at 07:13 PM. Reason: hmmm I don't know how to respond without editing this, and I don't know whow to post a pic on this site. I AM missing something...
    06-16-2018 10:13 AM
  2. Ledsteplin's Avatar
    How do you have the business name entered on the contact card? Can you show a screenshot of one of the business's contact card?
    06-16-2018 10:30 AM
  3. Barbara013's Avatar
    OH, NOW this window shows up! geeezzz. sorry.Siri can't find the businesses in my contacts-img_1101-copy.jpg
    06-16-2018 07:17 PM
  4. Ledsteplin's Avatar
    OH, NOW this window shows up! geeezzz. sorry.Click image for larger version. 

Name:	IMG_1101 copy.jpg 
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    Is this the only business you've had issues with Siri? Have you tried other businesses?
    06-16-2018 10:01 PM
  5. Barbara013's Avatar
    I have had trouble with every business. I have changed them one at a time to all "people." Tanks
    06-16-2018 10:31 PM
  6. Ledsteplin's Avatar
    I have had trouble with every business. I have changed them one at a time to all "people." Tanks
    That's odd. I tested a few businesses on mine, and Siri does them fine. If they have odd spelling, as with the restaurant, maybe Siri doesn't get the pronunciation.
    06-16-2018 10:39 PM
  7. Barbara013's Avatar
    No, She doesn’t get ANY. Discount Tiress, Superior Physical Therapy…. LOTS/Any. Drives me nuts! And have reset my phone, etc. Thanks, though
    06-16-2018 10:54 PM
  8. Rob Phillips's Avatar
    No, She doesn’t get ANY. Discount Tiress, Superior Physical Therapy…. LOTS/Any. Drives me nuts! And have reset my phone, etc. Thanks, though
    This is just a shot in the dark but I’m noticing you have the business name listed twice on your contact card. Try removing one of them and listing the business name only in the “Company” field of the contact card, leaving the first and last name fields empty.
    06-17-2018 08:21 AM
  9. Ledsteplin's Avatar
    No, She doesn’t get ANY. Discount Tiress, Superior Physical Therapy…. LOTS/Any. Drives me nuts! And have reset my phone, etc. Thanks, though
    How and where do you enter the business name? Do you enter it twice on 2 lines, or only once on the "Company" line? If the latter, remove the business name, then manually enter the business name on the top line, rather than the Company line.
    06-17-2018 08:59 AM
  10. Barbara013's Avatar
    That's just how the page shows it. When I go to edit, it IS only on the Business line. I only entered businesses on the business line, although now that Siri won't dial them, I am going in as they snag and editing them to the Name lines - "turning them into people." thanks

    I am changing them all over to just the name line - that's why I mean when I "change them into people."
    06-17-2018 09:22 AM
  11. Ledsteplin's Avatar
    That's just how the page shows it. When I go to edit, it IS only on the Business line. I only entered businesses on the business line, although now that Siri won't dial them, I am going in as they snag and editing them to the Name lines - "turning them into people." thanks

    I am changing them all over to just the name line - that's why I mean when I "change them into people."
    I see. That's how I did mine, and Siri has no problem with it. I tested entering the business name on the Company line only, and it works there for me as well. Siri asks to confirm the call, but it works. I'm still on iOS 10.1.1. So there's that.
    06-17-2018 11:37 AM
  12. Barbara013's Avatar
    I will call Apple when it really ticks me off again me some day. I'm on 10.3.3, the "most current update" for my 5S. It has always done this. . Thanks,
    06-17-2018 01:14 PM
  13. Ledsteplin's Avatar
    I will call Apple when it really ticks me off again me some day. I'm on 10.3.3, the "most current update" for my 5S. It has always done this. . Thanks,
    The 5s should get iOS 11.
    06-17-2018 04:32 PM
  14. Tartarus's Avatar
    The 5s should get iOS 11.
    Indeed iOS 11.4 is the last official release for iPhone 5s.
    06-17-2018 04:53 PM
  15. Barbara013's Avatar
    I just updated and backed up today, and it is 10.3.3 "up to date."
    06-17-2018 07:11 PM
  16. Rob Phillips's Avatar
    I just updated and backed up today, and it is 10.3.3 "up to date."
    Are you SURE it’s not an iPhone 5? Go to Settings > General > About, then scroll down to Model (if it lists something other than an A plus four digits tap on the model number).

    iPhone 5 model numbers are A1428, A1429, A1442
    iPhone 5s model numbers are A1453, A1457, A1518, A1528,
    A1530, A1533

    A noticeable difference between the two is the home button. The 5s has Touch ID so the home button has a metallic ring around it.
    06-17-2018 07:51 PM
  17. Barbara013's Avatar
    Model me553ll/a. But - a foot point, because it is what it is.
    06-17-2018 09:02 PM
  18. Tartarus's Avatar
    Model me553ll/a. But - a foot point, because it is what it is.
    That’s an iPhone 5C.
    Rob Phillips likes this.
    06-18-2018 02:25 AM
  19. Tartarus's Avatar
    No, She doesn’t get ANY. Discount Tiress, Superior Physical Therapy…. LOTS/Any. Drives me nuts! And have reset my phone, etc. Thanks, though
    Try changing the language of Siri from US English to any other type of English and back.
    06-18-2018 04:42 AM
  20. Rob Phillips's Avatar
    Model me553ll/a. But - a foot point, because it is what it is.
    As @Tartarus said, that’s an iPhone 5c (plastic shell, not aluminum) hence why it doesn’t support iOS 11.
    https://support.apple.com/en-us/HT201296
    06-18-2018 06:32 AM

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