Hey Guys-
I searched and couldn't find this topic anywhere else but need some help. My wife's phone will not backup to iCloud while connected to WiFi, plugged in, and locked screen as mine does. The option is selected, she has the 50 GB iCloud package, so plenty of room there too. It shows "Never" under latest backup.
I searched online elsewhere and saw a few options, such as reboot, update software, sign out and then back in iCloud, etc and tried them all. I cannot for the life of me see why this this isn't backing up. It's a 6S+.
Apple support on Apple.com didn't describe much for me either. My last options are any help for you guys, or taking it in to Apple Store.
Thanks
I searched and couldn't find this topic anywhere else but need some help. My wife's phone will not backup to iCloud while connected to WiFi, plugged in, and locked screen as mine does. The option is selected, she has the 50 GB iCloud package, so plenty of room there too. It shows "Never" under latest backup.
I searched online elsewhere and saw a few options, such as reboot, update software, sign out and then back in iCloud, etc and tried them all. I cannot for the life of me see why this this isn't backing up. It's a 6S+.
Apple support on Apple.com didn't describe much for me either. My last options are any help for you guys, or taking it in to Apple Store.
Thanks