1. LazyEvul's Avatar
    I've been using Outlook.com to sync contacts without much issue for a couple years now, on a variety of devices - including an iPhone 6. But I switched to a 6s Plus two days ago and it's began to give me trouble.

    Last night, my Outlook.com contacts just disappeared suddenly. They were still on the server but my phone gutted them locally. After trying a few different things, I fixed it by deleting the account, restarting the phone, and re-adding the account.

    This morning, however, the same issue repeated itself. Anyone have any idea how I can fix this? I can't just keep re-adding the account everyday!

    I'm running iOS 9.3.1, if that makes any difference.
    Last edited by LazyEvul; 04-06-2016 at 11:30 AM.
    04-06-2016 10:05 AM
  2. Just_Me_D's Avatar
    My Outlook.com contacts are all intact on my devices.
    04-06-2016 10:18 AM
  3. Dos101's Avatar
    Having the same issue. Woke up this morning and all my Outlook contacts were gone from my iPhone. Tried to re-add my account but it wouldn't verify. Turned off 2 step authentication and was able to add it to my iPhone, but nothing gets synced. Seems to be happening to a lot of people https://discussions.apple.com/commun...ct-calendar%5D
    04-06-2016 10:44 AM
  4. Dos101's Avatar
    Just an update on my end. Everything is working now, and I don't think it's becasue of anything I did. I was getting sync errors with the Windows 10 Mail app as well (so this wasn't just an iOS issue), but the issue seems to be resolved.
    04-06-2016 02:44 PM
  5. LazyEvul's Avatar
    Just an update on my end. Everything is working now, and I don't think it's becasue of anything I did. I was getting sync errors with the Windows 10 Mail app as well (so this wasn't just an iOS issue), but the issue seems to be resolved.
    Same thing happened here. My Windows 10 Mail app started working correctly again, so as soon as I saw that I re-added my Outlook account to my phone and haven't seen any issues since.
    Last edited by LazyEvul; 04-07-2016 at 11:35 AM.
    04-06-2016 04:26 PM

Similar Threads

  1. Contact images
    By TwitchyPuppy in forum iPhone
    Replies: 2
    Last Post: 07-21-2016, 10:42 PM
  2. How can I get iPad Pro to download my outlook inbox?
    By iMore Question in forum iPad Pro (12.9-inch)
    Replies: 2
    Last Post: 04-12-2016, 05:43 PM
  3. Only SOME of my notes disappeared, how can I get them back?
    By iMore Question in forum General Apple News & Discussion
    Replies: 4
    Last Post: 04-06-2016, 12:04 PM
  4. How do I get my contacts back?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 04-06-2016, 09:58 AM
  5. Replies: 0
    Last Post: 04-05-2016, 08:51 PM
LINK TO POST COPIED TO CLIPBOARD