1. KeyPlayaJim's Avatar
    I posted this in the iPhone 6S forum, but have received no replies. I am hopeful that someone here has an answer:

    On my old 4S, I could easily transfer photos via USB from the phone to my Win7 PC simply by dragging & dropping, using Windows Explorer (WE). With my 6S, running iOS 9.2.1, WE never finishes reading the contents of the phone's picture folder(s): the progress bar quickly slows to a crawl and never gets to the end. If I try to drag & drop anything during that time, WE hangs, of course, and has to be forcibly terminated.

    Is this common problem with the 6 series phone, or with iOS 9? Is there a fix? Using WE to transfer photos is much faster and simpler than using iTunes or and FTP or HTTP transfer app; I'd really like to solve this.
    01-27-2016 10:41 PM
  2. gordol's Avatar
    No such issue here. iPhone 6, iOS 9.2.1, Win7.
    01-27-2016 10:57 PM
  3. Rockdog97's Avatar
    have you tried a different computer to see if it's related to the computer you are using?
    02-01-2016 04:27 PM
  4. KeyPlayaJim's Avatar
    I don't have another computer to try with, but I do not have the same issue with my wife's iPhone 4S, running the same version of iOS.
    02-02-2016 11:30 PM
  5. Trees's Avatar
    You could try a cloud storage/sync for the photos. Think Dropbox or Google Photos may be an option. I don't use Dropbox for photos, but have read that it works well. Once the photos are on Dropbox, then you could copy them to where you want them to go on the PC.
    https://www.dropbox.com/en/help/289

    iTunes may be another option to try.
    https://support.apple.com/en-us/HT201302
    02-03-2016 07:52 AM
  6. KeyPlayaJim's Avatar
    Thanks - I do have a WiFi file transfer app that works, but I was hoping for a solution to the Windows Explorer approach. It has always worked well with my wife's 4S, and still does, and it's a lot simpler than using the other methods.
    02-05-2016 04:37 PM
  7. scruffypig's Avatar
    You may want to go into your computer's settings for hardware and devices and remove all iPhones and let Windows detect your new iPhone 6S from scratch. There may be a conflict.
    02-05-2016 08:35 PM
  8. KeyPlayaJim's Avatar
    It's worth a shot -- thanks!
    02-06-2016 10:47 PM
  9. Rancid88's Avatar
    Two quick questions:
    1. Have you tried a different USB port?
    2. When WE locks up, are you getting any error message Saying? Perhaps check event viewer.
    02-06-2016 11:27 PM
  10. KeyPlayaJim's Avatar
    Same results with both open USB ports. No error messages, it just seems to endlessly read the phone's file directory, without ever finishing. I'll see if I can find anything unusual in the Event Viewer. Thanks for the suggestion!
    02-08-2016 11:37 PM

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