1. Trooper27's Avatar
    Odd. Send feedback! IDK. Could it be related to wifi signal?

    Apple - iPhone - Feedback
    It's definitely not a wifi related issue.

    Feedback sent.
    01-20-2016 04:38 PM
  2. Ledsteplin's Avatar
    It's definitely not a wifi related issue.

    Feedback sent.
    While most users don't have this issue, there's enough that do to warrant Apple taking action. This has been ongoing since iOS 9 began. It got better for a while, but it's baaack! I no longer auto back up. I keep it toggled off except when backing up. I do it manually about every 2 weeks or do. What happens when you leave it to auto back up? If you plug it in, put it to sleep, and leave it all night?
    Trooper27 likes this.
    01-20-2016 05:35 PM
  3. Rockdog97's Avatar
    so.. for the rest of us, how is 9.2.1 been (aside from the iCloud issue)? I'm not sure about the update after reading many of the reviews about the 9.2.1 beta.
    01-20-2016 05:38 PM
  4. Trooper27's Avatar
    While most users don't have this issue, there's enough that do to warrant Apple taking action. This has been ongoing since iOS 9 began. It got better for a while, but it's baaack! I no longer auto back up. I keep it toggled off except when backing up. I do it manually about every 2 weeks or do. What happens when you leave it to auto back up? If you plug it in, put it to sleep, and leave it all night?
    If I leave it plugged in etc, it does not back up at all any more.

    If i turn off the backup, then I cannot even enable it unless i sign out of my iCloud account and then back in.
    01-20-2016 05:55 PM
  5. Trooper27's Avatar
    so.. for the rest of us, how is 9.2.1 been (aside from the iCloud issue)? I'm not sure about the update after reading many of the reviews about the 9.2.1 beta.
    I noticed that battery life is not as good for me.
    01-20-2016 05:55 PM
  6. zocster's Avatar
    01-20-2016 07:16 PM
  7. robertk328's Avatar
    It's definitely not a wifi related issue.

    Feedback sent.
    I'm wondering what would happen if you create a new iCloud account whether it would back up then? May be something in the account itself causing the issue?
    01-20-2016 07:29 PM
  8. ebedoun's Avatar
    I'm wondering what would happen if you create a new iCloud account whether it would back up then? May be something in the account itself causing the issue?
    Yes, that is one of the things I've tested. It will backup to a new account. And a new device will backup to the current account. It's when the backup is deleted for a given device, it will no longer backup.
    Trooper27 likes this.
    01-20-2016 07:35 PM
  9. robertk328's Avatar
    Yes, that is one of the things I've tested. It will backup to a new account. And a new device will backup to the current account. It's when the backup is deleted for a given device, it will no longer backup.
    Ok, thanks @ebedoun!
    Trooper27 likes this.
    01-20-2016 07:50 PM
  10. Trooper27's Avatar
    Yes, that is one of the things I've tested. It will backup to a new account. And a new device will backup to the current account. It's when the backup is deleted for a given device, it will no longer backup.
    Its too bad we cant move apps from one account to another or I would have done this and been done with it.

    Will advise what tomorrow brings after I go to the Apple Store.
    01-20-2016 09:07 PM
  11. ebedoun's Avatar
    Its too bad we cant move apps from one account to another or I would have done this and been done with it.

    Will advise what tomorrow brings after I go to the Apple Store.
    Oh, we think alike. I was thinking the same thing, but have a ton of apps and am a family manager for my kids two accounts. It would be too much trouble....then to just have it break again.


    I'm just hoping they don't pull the "known issue" card on you. Good luck. Don't delete that backup on a new device if you get it!
    Trooper27 likes this.
    01-20-2016 10:10 PM
  12. fallenxx's Avatar
    Been having this same problem since updating to 9.0 way back when. Phone stopped backing up to icloud. I've updated each time a new one came out HOPING it would fix the issue, no luck yet. FOUR MONTHS I have been dealing with this. Several calls to Apple, no help. I have tried all the suggestions on this forum plus every one on the Apple Community Forum, still does not work. I have spent HOURS dealing with this. Some of the agents act like they have no idea what I'm talking about. Some agents will try to help but everything they've done/suggested does not work. I updated to 9.2.1 and the backup still does not work.
    The agent told me it was not my device, it was my software, but a different agent told me it was icloud servers, as 9 is on a different server than 8. Ios 8 worked all the time every day no matter what. ios 9 has worked on it's own a handful of times in the past 4 months but will go days without working and then I have to hard reset phone and do a manual backup.
    I am being told "It's a known issue" as well, but they have made no attempt to fix it. 9 came out in September and multiple users still can't back up their phones. I don't understand why they release updates before they've been tested determined that they actually work. This whole back up issue is a nightmare for me. I wish I could get back all the hours wasted.
    I honestly don't think they care or it would have been fixed for EVERYONE by now.
    01-20-2016 11:34 PM
  13. rickkop's Avatar
    The same crap happened to my Mac Book Pro when I upgraded to El Capitan. I had to do a restore back to Snow Leopard. No more Apple upgrades for me.
    01-21-2016 12:36 AM
  14. Sherry_B's Avatar
    After getting some sleep, I decided to try once more. Went into the settings on my 6s and whataya know.... it had backed up yesterday after I had tried to do backups on iTunes with my PC and then my laptop. Makes me wonder if fiddling with iTunes somehow un-constipated it on my iPhone.

    I also wonder; does having backup enabled on the phone disable it on iTunes? I was able to backup to iCloud on iTunes before I enabled it on my phone. Now that it's enabled on my phone, it wont backup on iTunes to the cloud. I don't want to fiddle with it anymore for fear of it screwing up if I try to test my theory.
    01-21-2016 04:33 AM
  15. robertk328's Avatar
    Its too bad we cant move apps from one account to another or I would have done this and been done with it.

    Will advise what tomorrow brings after I go to the Apple Store.
    iCloud and iTunes store are two different things. My iTunes account is one email but I use a different one for iCloud. I used to have them both the same, but as iCloud took off I created a new one to keep the store separate.

    There is room in settings for both.

    Settings -> iTunes & App Store (leave this alone, these are your apps, movies, music, etc.)
    Settings -> iCloud (this is the one you want to change)

    With family sharing, I'm not 100% sure how that works because we only just started using it as the kids get older to have their own, but I have used separate iTunes and iCloud accounts for some time now.
    Just_Me_D likes this.
    01-21-2016 05:51 AM
  16. Ledsteplin's Avatar
    iCloud and iTunes store are two different things. My iTunes account is one email but I use a different one for iCloud. I used to have them both the same, but as iCloud took off I created a new one to keep the store separate.

    There is room in settings for both.

    Settings -> iTunes & App Store (leave this alone, these are your apps, movies, music, etc.)
    Settings -> iCloud (this is the one you want to change)

    With family sharing, I'm not 100% sure how that works because we only just started using it as the kids get older to have their own, but I have used separate iTunes and iCloud accounts for some time now.
    Exactly. My iTunes ID is the same as my iCloud. But my wife uses my iTunes ID with her own iCloud, iMessage and Facetime ID's. Works great for sharing paid apps, music and etc. For only 2 people, it's better than Family Sharing.
    Just_Me_D likes this.
    01-21-2016 08:43 AM
  17. Michol Kim's Avatar
    Is it just my opinion or does It seems apparent that every new update that comes out has new glitches and more problems and less fixes. Lets be honest here, 9.2 is certainly not much of an upgrade. IOS 7 was my all time favorite and i am still blazing on 8.4 because If it isn't broken then avoid updating.
    xMatter likes this.
    01-21-2016 09:05 AM
  18. Ledsteplin's Avatar
    Is it just my opinion or does It seems apparent that every new update that comes out has new glitches and more problems and less fixes. Lets be honest here, 9.2 is certainly not much of an upgrade. IOS 7 was my all time favorite and i am still blazing on 8.4 because If it isn't broken then avoid updating.
    I don't have any issues with 9.2. Most don't. iOS 7 had it's share of bugs. Safari was really messed up. Freezes and what not. iOS 6 was my favorite. Add today's newest features to iOS 6....yes! Lol
    01-21-2016 11:28 AM
  19. Sherry_B's Avatar
    Is it just my opinion or does It seems apparent that every new update that comes out has new glitches and more problems and less fixes. Lets be honest here, 9.2 is certainly not much of an upgrade. IOS 7 was my all time favorite and i am still blazing on 8.4 because If it isn't broken then avoid updating.
    It's like that for all software, not just operating systems. Windows, Android, Linux, Unix etc. etc. etc. all have their glitches after updates. My fiance' is a programmer (he works from home and does database work, programming, writes tools and software, and does business intelligence) so I tend to play devils advocate most times. It's not always easy getting things close to perfect. If you have a version that you like, then stick with that. But also be aware that when you don't update you don't get the security patches needed to fix sometimes dangerous vulnerabilities.
    Just_Me_D and robertk328 like this.
    01-21-2016 11:37 AM
  20. Michol Kim's Avatar
    I miss ios6 as well. My first taste of jailbreak iphone 4s with 6.14 and I've been jailbroken all the way to 8.4 with the new 6+. In regards to security updates, I see every updates with every security patches nowadays that I'm no longer scared of security breaches. IOS is more secure than any other operating system virus and malware is highly unlikely compared to windows. I know apple is busy with security holes and patches to prevent a new jailbreak community from growing but i don't think i can use apples stock apps and update to anymore updates. guess i'll live and die with jailbroken 8.4. Like Darth Vader said, "If your only knew the power of a jailbroken iphone" or something like that. Lol
    01-21-2016 09:44 PM
  21. TripleOne's Avatar
    so.. for the rest of us, how is 9.2.1 been (aside from the iCloud issue)? I'm not sure about the update after reading many of the reviews about the 9.2.1 beta.
    Blazing fast & buttery smooth
    01-22-2016 02:26 AM
  22. robertk328's Avatar
    Is it just my opinion <snip>
    Yes
    Sherry_B likes this.
    01-22-2016 08:02 AM
  23. Michol Kim's Avatar
    Prove it! Have you read all the comments besides the last two?
    01-22-2016 08:27 AM
  24. femme's Avatar
    This update fixed some peek and pop bugs for me. Instagram was crashing when I tried to peek at certain things, now it's all gravy.
    01-22-2016 10:32 AM
  25. Bigwoodque's Avatar
    So I did the update and it removed the time, carrier info, and battery info all missing. I've reset the phone but it's still not showing. Any suggestions?
    01-22-2016 10:40 AM
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