1. iMore Question's Avatar
    During a call when I take my face away from the screen, the screen locks out. When I hit the home button the call screen shows for a second and then goes back to being locked where nothing is being shown. This does not allow me to use the speaker, keypads, or hang up a call. This started after the most recent update IOS 9.1. Any Suggestions?
    10-29-2015 10:59 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! This issue comes up from time to time but we have never been able to find a solution aside from erasing your iPhone and setting it up as a new device. If I find anything I'll let you know.
    10-29-2015 11:34 AM
  3. Ledsteplin's Avatar
    You could try a hard reset (old style)
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    If that doesn't work, I would contact Apple Support.
    10-29-2015 11:51 AM

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