1. SprSynJn's Avatar
    My notifications come in loud and clear since 9.1. Haven't noticed any similar problems like before.
    10-31-2015 11:16 PM
  2. raist3001's Avatar
    I did a fresh install of 9.1 from iTunes and restored my back up. I seem to be getting my notifications now. Maybe it has something to do with an OTA update which I did initially?
    11-01-2015 12:03 AM
  3. MeriamM's Avatar
    My iPhone 4S no longer gives me sounds on incoming text messages. Sometimes, it doesn't ring for phone calls, either. Software is up to date. This problem began after software update (what else is new?)
    11-27-2015 07:28 AM
  4. dmoskaluk's Avatar
    Just a guess but from the posts here and on other forums it seems to me that if an update is done OTA is is more prone to issues than if done connected to the computer on iTunes. I'm assuming it was 9.1 which you last updated to? ( And was that from iOS 8 or something previous -) I never went beyond iOS7 on my 4s due negative feedback, but now have a new phone which is up to date and seems to be happy on 9.1....9.0.1 was a total disaster though.
    Watrat likes this.
    11-27-2015 08:07 AM
  5. TurboTiger's Avatar
    Just picked a new 6S from VZ on Sunday & it had iOS 9.1 on it out of the box.
    Still have some audible notification issues so not sure the "update via iTunes vs OTA" is necessarily the issue.
    Good Luck
    11-27-2015 12:11 PM
  6. gliebisch's Avatar
    I noticed this today right after upgrading to IOS9.1 on my iPad Mini. Eventually figured out that mute was turned on located on that obscure panel that you get when you swipe up from the bottom of the screen. The sounds would test just fine from the speaker in the message and mail apps but would never work when an actual message was received. This panel had caused me problems once before on another iPAD which muted sounds from my Toyota Entune apps, so that's how I knew to look there. I never use this panel except when looking for a problem.
    11-30-2015 02:31 PM
  7. Jim Fagan's Avatar
    Same problem. No email notifications sound.
    12-09-2015 10:10 AM
  8. dmoskaluk's Avatar
    Are you on iOS 9.1? and if so, did you update to it on iTunes or OTA - seems go be a factor in some cases
    12-09-2015 10:14 AM
  9. denzilla's Avatar
    Noticed that my text notification sound wasn't playing. Started checking and it appears some of my custom notification sounds no longer work. I tap them and no sound.

    This all started yesterday when my Plantronics BT earpiece decided to just up and unpair itself from my phone. Repaired it and that's when I started having issues with my sounds.
    12-22-2015 04:08 PM
  10. Ledsteplin's Avatar
    Noticed that my text notification sound wasn't playing. Started checking and it appears some of my custom notification sounds no longer work. I tap them and no sound.

    This all started yesterday when my Plantronics BT earpiece decided to just up and unpair itself from my phone. Repaired it and that's when I started having issues with my sounds.
    Some I have to tap 2 or 3 times to hear them. Not sure what that's about. They all seem to work, however.
    12-22-2015 04:43 PM
  11. denzilla's Avatar
    Some I have to tap 2 or 3 times to hear them. Not sure what that's about. They all seem to work, however.
    I had to remove the two that didn't work and then re-sync them and even then one still won't play.
    12-28-2015 09:16 PM
  12. Mom2Aggie's Avatar
    'm running on 8.1.2 on iPhone 6 as I too am afraid to update. (Why fix something that is working just fine until now) I am only having a sound notification not working from one number, which is my daughter and this alarms me when I don't hear or even get a vibration notification from her texts. Her custom ringtone still works though. iOS 9.2.1 is available for me but I'm scared to even go there. I'm not as tech savvy as all of you but from what I'm understanding that it is better to update from iTunes than from my phone. And if I do a backup before I do the update then I can go back and restore what I had before the update. Correct? Does anyone think that updating to 9.2.1 will fix this problem or just open up a whole new can of worms?
    02-01-2016 09:53 AM
  13. dmoskaluk's Avatar
    I'd think the update 'may' fix the problem as it has for many. I would suggest using iTunes rather that OTA as its a bit of a leap from iOS 8 to 9 and this would give it a fresh copy rather than an overwrite. If you use iTunes and simply 'update' you should not lose anything. It will start the process with doing a backup .I do not know what backups you have now in your iTunes or iCloud but if/when you update, once done and if things are working properly, that would be a good time to do a backup to store what you have. Beware of 'restoring from a backup' which was taken when a device has issues, that could bring them back - but I've done 9.2.1 on two iPhones and two iPads without out any difficulty. But I very much understand your fears and have similar at times.
    Last edited by dmoskaluk; 02-01-2016 at 04:05 PM.
    02-01-2016 10:08 AM
  14. ravimns's Avatar
    I have got the reason why notification sound not working. If you have muted media volume then you will not get notification every time but if you increase media volume then notification sound will work. So this must be software issue.
    02-11-2016 09:42 AM
  15. anita2be's Avatar
    My sound notifications are not working for messages since my last update! What's the deal there?
    04-08-2016 06:41 AM
  16. Sherry_B's Avatar
    My sound notifications are not working for messages since my last update! What's the deal there?

    Did you ensure DND isn't enabled? Did you have custom sounds for your notifications? If so, did you make sure to set them back up? Did you try a hard reset? Did you factory reset without doing a restore to ensure you have a fresh installation of the OS (sometimes OS system files can become corrupt when overwriting during an update), and to rule out any 3rd party apps or wrong settings causing the issue?

    You have to give us more information than "it's not working after the update". You need to tell us all of the troubleshooting steps you've tried in order to fix the problem.
    04-10-2016 03:52 PM
  17. Walkerg's Avatar
    No sound with text messages or alerts on my iPhone 6s. Does anyone know how to fix this?
    05-24-2016 09:05 AM
  18. Ledsteplin's Avatar
    No sound with text messages or alerts on my iPhone 6s. Does anyone know how to fix this?
    First check your contact in messages. Go to "details" in the upper right corner. Scroll down to "Do Not Disturb". Be sure that's turned off.


    Otherwise, check in Settings > Sounds > turn volume up and set a text alert tone.
    Make sure "Allow Notifications" is on in Settings > Notifications > Messages.
    Do a hard reset:
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    parvo likes this.
    05-24-2016 09:42 AM
  19. Phil Crockford's Avatar
    Hi new to this forum but I also am getting absolutely NO notifications on my iPhone5 after updating to 9.3.2 all was good before the upgrade is there a fix ?????? TIA
    05-26-2016 09:34 PM
  20. Phil Crockford's Avatar
    checked all your suggestions all good did a "hard reset" still nothing ? I get vibration and visual notifications and who its from but no sound all my settings are as they should be ?
    05-26-2016 09:39 PM
  21. parvo's Avatar
    Wow, this actually worked. I've been struggling with ring tone issues on my iPad mini for months, and I had given up on trying to fix it (enabling the screen lock button seemed to fix it for a while, then it stopped working again), and I just embraced the idea of only being able to see alerts for incoming calls and texts if I was actively using my device at the time, but never having a functioning ring tone. Thank you so much.
    01-31-2017 10:34 AM
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