1. iMore Question's Avatar
    Apple sign appears followed by an Itunes slider which does not work and then screen goes blank. I have treid rebooting the Ipad but get to exactly the same place again
    09-17-2015 08:54 AM
  2. Just_Me_D's Avatar
    Try again.

    1. Make sure you have the latest version of iTunes installed on your computer.
    2. Make sure your computer is connected to the Internet.
    3. If you're using a dial-up, seek a cable or DSL internet connection.
    4. Connect your device to your computer (preferably via the USB cable supplied by Apple).
    5. When iTunes detects your device, select to restore it.
    09-17-2015 09:01 AM

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