1. Gary86's Avatar
    Hey everyone. Random question. When I get an iMessage on both my MacBook and phone and I read it on the MacBook it automatically clears/marks read/removes app badge on the phone.

    This doesn't happen with email. Just curious why. I still have to open the mail app and it will update.

    Thanks.

    Sent from my iPhone 6+ using Tapatalk
    08-15-2015 02:50 PM
  2. HankAZ's Avatar
    Hey everyone. Random question. When I get an iMessage on both my MacBook and phone and I read it on the MacBook it automatically clears/marks read/removes app badge on the phone.

    This doesn't happen with email. Just curious why. I still have to open the mail app and it will update.

    Thanks.

    Sent from my iPhone 6+ using Tapatalk
    How is the email account configured on each device? Are both devices set up as IMAP? If so, it should clear/mark the email read. If either (or both) is set up as POP3, it won't clear.

    With mail configured as IMAP you are working with the original email on the server. With POP3, you are working with a local copy of the email on your device.
    08-15-2015 03:08 PM
  3. Gary86's Avatar
    How is the email account configured on each device? Are both devices set up as IMAP? If so, it should clear/mark the email read. If either (or both) is set up as POP3, it won't clear.

    With mail configured as IMAP you are working with the original email on the server. With POP3, you are working with a local copy of the email on your device.
    Ok. I'll check that now. They are both iCloud that I just signed into to setup.


    Sent from my iPhone 6+ using Tapatalk
    08-15-2015 03:35 PM
  4. Gary86's Avatar
    How is the email account configured on each device? Are both devices set up as IMAP? If so, it should clear/mark the email read. If either (or both) is set up as POP3, it won't clear.

    With mail configured as IMAP you are working with the original email on the server. With POP3, you are working with a local copy of the email on your device.
    Ok. MacBook is IMAP. Only thing on the phone I see is SMTP in advanced setting.


    Sent from my iPhone 6+ using Tapatalk
    08-15-2015 03:38 PM
  5. Gary86's Avatar
    It it helps. When I clear Mail on the phone it automatically marks read on the MacBook but not vice versa


    Sent from my iPhone 6+ using Tapatalk
    08-15-2015 03:46 PM
  6. gordol's Avatar
    Assuming the mail accounts on both devices are both set to anything other than POP, reading on one will eventually update on the other. The timing, however, may vary depending on if it's push or pull to update. If it's push, it should update almost immediately. If it's pull, then there may be a delay of up to whatever the check interval is set to on your iPhone.

    The messaging is probably immediate due to Handoff.
    08-18-2015 10:56 AM
  7. Gary86's Avatar
    Assuming the mail accounts on both devices are both set to anything other than POP, reading on one will eventually update on the other. The timing, however, may vary depending on if it's push or pull to update. If it's push, it should update almost immediately. If it's pull, then there may be a delay of up to whatever the check interval is set to on your iPhone.

    The messaging is probably immediate due to Handoff.
    I see. I'm not 100% sure about the POP setting for the phone bc I don't see it. But both accounts are iCloud and push is set for every mailbox on the phone. Just weird if I read an email on the MacBook the phone doesn't update until I open the app


    Sent from my iPhone 6+ using Tapatalk
    08-18-2015 10:59 AM
  8. HankAZ's Avatar
    I see. I'm not 100% sure about the POP setting for the phone bc I don't see it. But both accounts are iCloud and push is set for every mailbox on the phone. Just weird if I read an email on the MacBook the phone doesn't update until I open the app

    Sent from my iPhone 6+ using Tapatalk
    iCloud mail is all IMAP, so there's no POP3 mail involved.

    Are you saying that if you read your mail on your rMB, when you go to the phone it is not marked read? Can you explain the last sentence? If you read the mail on the MacBook, it doesn't update on the phone until you open the app... what is the state of the mail app on the phone when you are reading the mail on the rMB?

    It should update real time, but in my experience there is always a lag when updating the mail app on the phone - sometimes it lags in showing the unread email count, and sometimes it lags in clearing the unread email count ("badge").

    What happens to the email count on your rMB when you read the unread email on your phone? How quickly does that badge update? My guess is that it depends on how often you are fetching email on your rMB. I don't think that the updates to the badging are immediate in either case - there will always be some lag.
    08-18-2015 11:16 AM
  9. Gary86's Avatar
    Sorry. So if I get an iMessage on both devices. If I open the message on the MacBook the badge automatically clears on the phone without any intervention from me and vice versa. If I open the message on the phone it clears the badge by itself on the MacBook.

    For email:

    If I get the same email on both and open the email on my phone my MacBook clears the badge, deletes the message, etc. If I open the email on the MacBook first and read/delete, the badge doesn't ever clear on its own without me physically opening the app and allowing it to update.


    Sent from my iPhone 6+ using Tapatalk
    08-18-2015 11:21 AM
  10. HankAZ's Avatar
    Sorry. So if I get an iMessage on both devices. If I open the message on the MacBook the badge automatically clears on the phone without any intervention from me and vice versa. If I open the message on the phone it clears the badge by itself on the MacBook.

    For email:

    If I get the same email on both and open the email on my phone my MacBook clears the badge, deletes the message, etc. If I open the email on the MacBook first and read/delete, the badge doesn't ever clear on its own without me physically opening the app and allowing it to update.


    Sent from my iPhone 6+ using Tapatalk
    I believe that's how it works. If the mail app is not open, it cannot poll the server for new mail/updated state of unread mail. The way text/SMS/iMessages get pushed out is not the same as the way email gets pushed/fetched.

    AFAIK, it's just how it works.
    08-18-2015 11:24 AM
  11. Ledsteplin's Avatar
    Gmail does not use Push on iPhone. It has to be fetch, which can be set to every 15 minutes.
    08-18-2015 12:38 PM
  12. HankAZ's Avatar
    Gmail does not use Push on iPhone. It has to be fetch, which can be set to every 15 minutes.
    The OP is talking about the iCloud mail, and not gmail... but you are correct regarding the lack of push for gmail on the iPhone/iPad.
    08-18-2015 12:51 PM
  13. Ledsteplin's Avatar
    The OP is talking about the iCloud mail, and not gmail... but you are correct regarding the lack of push for gmail on the iPhone/iPad.
    I don't use my iCloud mail much. But I thought it did use Push. Maybe not. LOL I thought they all did except Gmail.
    08-18-2015 01:37 PM

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