8.3 email issues

[msm0511]

I just downloaded 8.3 ota, and I'm having some email issues. My emails seem to be coming through, but every time I open the app I get "Cannot Get Mail The connection to the server failed" popup. It's not a huge deal since email seems to be working (unless one of the fewer used accounts I have can't access the server). It's just really annoying to have to hit OK every time I open the mail app. Also it pops up periodically if I keep the mail app open longer than 20-30 seconds.

 

[kch50428]

It's possible the email provider is having an issue... things to try - reset network settings... since you updated OTA... try restoring via iTunes.

 

[msm0511]

It's possible the email provider is having an issue... things to try - reset network settings... since you updated OTA... try restoring via iTunes.

I really don't want to have to restore. Such a pain considering I just had to do it last week for a separate issue. I'm gonna delete my secondary email accounts to see if it's an issue on their end. I did a hard reset. I didn't think to try resetting network settings because I'm not having any wifi or cell signal issues, just the email issue.

 

[zerog46]

Try deleting the email account and re adding.


Sent from my iPhone using Tapatalk

 

[Just_Me_D]

Try deleting the email account and re adding.


Sent from my iPhone using Tapatalk

Either that or a simple reboot. Is it happening while you're connected to Wi-fi, Cellular data or both?

 

[msm0511]

Seems to have something to do with my hotmail/outlook account. Never really worked to well to begin with. Guess I'll just deal with that account on my MBP.

 

[Ledsteplin]

Seems to have something to do with my hotmail/outlook account. Never really worked to well to begin with. Guess I'll just deal with that account on my MBP.

Sometimes those issues like that clear up on their own.


Sent from my ancient but trustworthy iPhone 5. ☮

 

[msm0511]

Sometimes those issues like that clear up on their own.


Sent from my ancient but trustworthy iPhone 5. ☮

I honestly don't see it clearing up anytime soon. I've had every iPhone since the 3G, and have never gotten that account to work properly.

 

[Just_Me_D]

Seems to have something to do with my hotmail/outlook account. Never really worked to well to begin with. Guess I'll just deal with that account on my MBP.

My Outlook.com/Hotmail account is my most used account and I've yet to run into problems like that on any of the iPhones I've had it configured with. Is it currently configured using the Exchange option or the Outlook.com option?

 

[msm0511]

My Outlook.com/Hotmail account is my most used account and I've yet to run into problems like that on any of the iPhones I've had it configured with. Is it currently configured using the Exchange option or the Outlook.com option?

Outlook.

 

[Just_Me_D]

Outlook.

That's driving me crazy because I can't understand what could be causing the problem. I mean, with the exception of internet service connectivity issues, you should not be having the issues on every iPhone you've configured the account with. Now that I'm thinking about it, the problem could indeed be the aforementioned.

 

[msm0511]

That's driving me crazy because I can't understand what could be causing the problem. I mean, with the exception of internet service connectivity issues, you should not be having the issues on every iPhone you've configured the account with. Now that I'm thinking about it, the problem could indeed be the aforementioned.

It's the strangest thing. The account works, because I can send email from it on my iPhone, but I never actually get the messages from that account on my phone. I.E. I just sent myself an email from my iCloud address to the Outlook address, nothing happens. However, if I send a message from my Outlook address to my iCloud address from my phone it's there in a second. My Outlook account just never receives mail on my phone. If I login on my MBP they're there.

 

[yaynative]

I had the same issue with my outlook.com account. I reset network settings and everything worked.

 

[ritesh]

The main culprit IMO is Active Sync and any email associated with it. It has loads of issues on mobile devices in general. Exchange itself is usually not the root of the problem, but ActiveSync and its connectivity protocol tend to be the one with issues.

 

[Ledsteplin]

No email issues with my 7 email accounts. Not yet!


Sent from my ancient but trustworthy iPhone 5. ☮

 

[Evilguppy]

No email issues with my 7 email accounts. Not yet!


Sent from my ancient but trustworthy iPhone 5. ☮

7?!?!?! Wow. I had 5, downsized to 2, lol. I haven't downloaded 8.3 yet but with only iCloud and yahoo, I don't anticipate any issues.

 

[Moises Miramontes]

Hi there!! I have the same problems with my email app, I have an iPhone 5; ever since I upgraded into iOS 8.3 I can't connect to my Yahoo email account. The odd thing is that I can send emails, but I can't receive any new incoming email. I tried deleting several times my email account and resetting my device, but nothing seemed to work.

Same as you, I can't afford to get my iPhone restore using my last backup; I have too many data stored in another apps, it will take forever to get it back in. I placed a question/help request in the Apple Support Forums, hope can get a response to resolve the issue...

 

[Saednajjar]

Hi, i found the solution for this issue..
Go to your Microsoft Account from web browser, delete your phone number and delete two-step verification.
it works for me now as i had the same issue before..
Have fun..

 

[tharley46]

I did that, didn't help one bit. tried restting network, I'll see what that does

 

[tharley46]

Just download Yahoo Mail App. It showed I had 3 email and the mail app on iPhone 6 shows 3 unread but they don't come up so I can read them, just shows 3 unread email. I can read them on the Yahoo Mail App easy enough. Going with that until the damn thing is fixed.