1. iwicked's Avatar
    Hi guys. So I've been using mobile internet on my iPhone 5 without any incidence. But recently (I think after the iOS 8.1 update) my mobile internet seems to have stopped working. I can see the 3G logo on top when connected but there is no internet connectivity. I thought tinkering the mobile internet settings provided by the service provider such as APN might help. But I can't find those settings.

    How do I access mobile internet settings on iOS 8.1? This is what I am looking for.

    Cannot find mobile internet settings!-screen-shot-2014-10-31-1.47.15-pm.png

    But all I can find in my phone is this:

    Cannot find mobile internet settings!-img_3140.pngCannot find mobile internet settings!-img_3141.png

    Where is the option to change/input APN? Please help! Thanks.
    10-31-2014 03:53 AM
  2. Pale Wraith's Avatar
    Try Settings > Cellular > Cellular Data Network.
    10-31-2014 04:14 AM
  3. iwicked's Avatar
    I have tried but that option is not available in mobile/cellular settings menu. Please refer to the screen shots attached. What next?
    10-31-2014 05:23 AM
  4. rayz336's Avatar
    You may have to call your service provider, it seems like it could be something on their end
    iwicked likes this.
    10-31-2014 06:05 AM
  5. Pale Wraith's Avatar
    That was a huge lack of attention by me.

    This my be irrelevant but in the 2nd and 3rd screenshots you're connected to Wi-Fi. Have you tried when connected to a network?
    iwicked likes this.
    10-31-2014 10:10 AM
  6. iwicked's Avatar
    Thanks for your responses Wraith and rayz. It was an issue with my service provider. I called them up and they clarified it. Apparently my package expired even though I had data available. Getting a new package should solve the issue. Cheers!
    10-31-2014 01:39 PM

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