1. Audizine's Avatar
    make sure bluetooth is turned on
    10-20-2014 05:25 PM
  2. BenitoC's Avatar
    If your macbook doesn't have Bluetooth Low Energy (BLE) then it won't support Hand off. For eg. my MacBook Pro 15" from 2011 doesn't have BLE and Hand off won't work with it, as far as I know.
    10-20-2014 06:25 PM
  3. Darran's Avatar
    I just cannot get handoff to work at all. I'm only trying to get it working between my iPad mini and my iphone 6. Same ICloud, same wifi, same iOS. Both been rebooted and signed out and in and handoff toggled in both and still nothing showing on the lock screen or app switcher!
    10-20-2014 08:27 PM
  4. Sekelani Zwambila's Avatar
    I set up my phone as new and still nothing. I've taken all the advice and it's still not working, oh and I'm running ios 8.1 on my 6+. I give up
    10-20-2014 09:26 PM
  5. Sekelani Zwambila's Avatar
    If your macbook doesn't have Bluetooth Low Energy (BLE) then it won't support Hand off. For eg. my MacBook Pro 15" from 2011 doesn't have BLE and Hand off won't work with it, as far as I know.
    I have the MacBook retina late 2013. So it should work but it's not. So frustrating
    10-21-2014 12:44 AM
  6. Nanci's Avatar
    This is the embarrassing reason why mine wasn't working. Hey, if it helps one other person, I don't mind looking like a dumbass... So Saturday morning, I go to DL Yosemite to my late 2013 MBA. All I can get for the app store though is a blank white page. So I mess around a bit, and get app store working, and click the update software button, with some trepidation, because a friend of mine's Mac got stuck at 18 minutes left and wouldn't go further, no matter what. But hey- it DLs really fast! And installs fast! Less than 30 minutes for the whole ordeal. I immediately notice the red iTunes icon, but that seems to be about it. So I go looking for Hand-off, under General Settings. Not there. Many restarts, shutdowns, combing forums for info, signing in and out of iCloud on everything- nothing works. So I go back to the original tutorial. I see my "General" icon is not like the one in the article- it hasn't been, and I always suspected something wasn't right. I read, "You must be on OSX 10.10. Okay, fine, I'll double check. Well, guess what- I'm on 10.9.5, and although I believed I installed Yosemite, I did not. So I did, last night, and now at least I have the Hand-off toggle, but haven't had time to try it out.
    Sekelani Zwambila likes this.
    10-21-2014 07:16 AM
  7. vinnyl26's Avatar
    Men is buggy...sometimes it works, sometimes not
    10-21-2014 08:04 AM
  8. riversub's Avatar
    Buggy here as well. Handoff between iPhone 6 plus and 2014 Macbook pro retina is intermittent at best. No combination of rebooting, logging in/out of iCloud, etc. seems to have an impact consistently. It just works when it wants to :-(. Sometimes I'm surprised to see the icon in the finder for handoff from the iPhone as it only works <10% of the time. Hoping apple can sort this out in subsequent releases because when it works it is like magic :-).
    11-07-2014 08:15 PM
  9. Darran's Avatar
    I cannot for the life of me get mine working between my iPad mini and my iphone 6! Literally tried everything and still no success! Sure both devices just need to be on the same wifi network, logged in on the same ICloud account and have handoff turned on within settings and that's it right?
    11-07-2014 09:17 PM
  10. zerog46's Avatar
    Yup. Mine has worked from day one never had an issue.


    Sent from my iPad using Tapatalk
    11-07-2014 09:43 PM
  11. pearlyrob's Avatar
    I couldn't either. I went online to the apple site. Did a live chat and they proxy in to my Mac. Then walked me through it. And voila. It works perfectly. Try the chat option!
    11-07-2014 10:29 PM
  12. Darran's Avatar
    FINALLY GOT IT WORKING!!!

    Ok so some of you probably already know what I'm going to say or have tried this but here's the deal...

    I've tried getting handoff working between my iphone 6 and iPad mini with no success. Then realised you not only need to have handoff turned on but you also must have Bluetooth turned on for both devices which would be a handy suggestion to notify the end user in the text under the handoff on/off toggle within settings but anyways. Although I've tried this with Bluetooth on before and no success the key is the devices have to be displayed as connected within Bluetooth settings NOT simply just both having Bluetooth turned on. The difference is the Bluetooth icon in the top right of the device is just an outline when it's on and it's a solid icon with a white fill when the devices are connected. You can also see within Bluetooth settings it will display the other device name as connected. Once this is all in place handoff works perfectly. I'm guessing those without issues always have Bluetooth turned on so wouldn't notice this hurdle. Also I'm not sure how you pair the devices as there's no physical option. I turned them on and waited a few mins and then they connected but shortly after I toggled Bluetooth off and on and now I've been sitting waiting for ten mins and they won't connect again! Hope this helps someone!
    11-17-2014 08:45 PM
  13. Sekelani Zwambila's Avatar
    FINALLY GOT IT WORKING!!!

    Ok so some of you probably already know what I'm going to say or have tried this but here's the deal...

    I've tried getting handoff working between my iphone 6 and iPad mini with no success. Then realised you not only need to have handoff turned on but you also must have Bluetooth turned on for both devices which would be a handy suggestion to notify the end user in the text under the handoff on/off toggle within settings but anyways. Although I've tried this with Bluetooth on before and no success the key is the devices have to be displayed as connected within Bluetooth settings NOT simply just both having Bluetooth turned on. The difference is the Bluetooth icon in the top right of the device is just an outline when it's on and it's a solid icon with a white fill when the devices are connected. You can also see within Bluetooth settings it will display the other device name as connected. Once this is all in place handoff works perfectly. I'm guessing those without issues always have Bluetooth turned on so wouldn't notice this hurdle. Also I'm not sure how you pair the devices as there's no physical option. I turned them on and waited a few mins and then they connected but shortly after I toggled Bluetooth off and on and now I've been sitting waiting for ten mins and they won't connect again! Hope this helps someone!
    The problem I'm having is my Mac can't connect to my iPhone 6 plus. It says " cannot connect " no matter what I do. It's annoying. It's still not working. I truly give up


    Sent from my iPhone 6 plus using Tapatalk
    11-18-2014 12:44 AM
  14. Darran's Avatar
    Argh the problem I'm having now is I cannot get bluetooth to connect! Apart from the one occasion earlier where it some how miraculously connected both devices I now cannot for the life of me get Bluetooth working! I have it turned on on both my iPad and iPhone but although it says now discoverable neither actually recognises each other. I've left them for hours now and nothing. I've even used my Apple TV and that doesn't discover either my iPad or iphone and they both don't discover the Apple TV! I've rebooted and reset network settings and toggled on and off I've turned airdrop off and then on for everyone and literally nothing! When it did connect that one time I didn't do anything different compared to what I'm doing now and I'm in the same room and same distance apart. I've tried doing it with both devices touching and then a few feet apart and it's like there's another Bluetooth toggle somewhere! Help!
    11-18-2014 01:30 AM
  15. Sekelani Zwambila's Avatar
    Argh the problem I'm having now is I cannot get bluetooth to connect! Apart from the one occasion earlier where it some how miraculously connected both devices I now cannot for the life of me get Bluetooth working! I have it turned on on both my iPad and iPhone but although it says now discoverable neither actually recognises each other. I've left them for hours now and nothing. I've even used my Apple TV and that doesn't discover either my iPad or iphone and they both don't discover the Apple TV! I've rebooted and reset network settings and toggled on and off I've turned airdrop off and then on for everyone and literally nothing! When it did connect that one time I didn't do anything different compared to what I'm doing now and I'm in the same room and same distance apart. I've tried doing it with both devices touching and then a few feet apart and it's like there's another Bluetooth toggle somewhere! Help!
    We are in the same boat mate!
    Somebody help


    Sent from my iPhone 6 plus using Tapatalk
    11-18-2014 01:31 AM
  16. Darran's Avatar
    Right I've worked out a bit more...

    If you turn personal hotspot on for your iPhone along with Bluetooth the iPhone shows within the wifi networks on the iPad. If I then go into Bluetooth I see my iPhone listed as connected but then I see another instance of my iphone listed below in the other section. When I tap on that I get the pair request and a code to enter but when tapping pair on both it just connects without asking for the code. Then I have two instances of the same device listed as connected on both the iPad and iPhone. Then if I tap the i I only have the option available of forgetting one of the two listed. I worked out the one I cannot forget is the personal hotspot profile so I go and turn personal hotspot off on my iPhone and then still with both iPhone and iPad with Bluetooth ON the last and only instance of the devices listed under Bluetooth then shows not connected. I tap it to connect and it says connection unsuccessful please ensure devices are within range even though they've not moved an inch from where they were just connected! WTF??

    All this including the fact that when I tried the first time about 6hrs ago they connected via Bluetooth within seconds and without the need for pairing or personal hotspot or forcing a connection. This is really poor as I've just tried connecting both devices to an old PS3 Bluetooth headset I have and both picked it up within a second but sadly both iOS devices cannot connect to each other! This is really shoddy work by Apple! I mean how wrong can we be when we literally have one button to press on each device and that's Bluetooth ON! Nothing else to configure! In the old days you used to have the option of being discoverable or not even with Bluetooth on but with iOS devices according to the onscreen message it's always discoverable whilst Bluetooth is on!!! Really fed up with this now. I think I'm going to give up before it annoys me even more.
    11-18-2014 02:16 AM
  17. Darran's Avatar
    IVE FINALLY SOLVED IT!!!

    What you're not told is this

    Handoff must be turned on for both devices.

    Bluetooth must be on for both devices.

    The most important thing they don't tell you is the device your wish to handoff from MUST have the email or message you want to continue with open on the screen! As soon as you minimise the app to the background handoff doesn't recognise! It only recognises IF you leave the original OPEN on the first device!

    Finally working!!! Cannot believe it was something so silly! No wonder people think it's flaky as its only recognising when they leave the app open onscreen! This should really be highlighted by Apple under the handoff toggle button!
    11-18-2014 06:49 PM
  18. Darran's Avatar
    The reason it wasn't working for me was because I left the email to view the settings app to see what Bluetooth devices it found hence why handoff never worked because I didn't have the email or message open on screen! Also for those questioning when you do leave it open onscreen and you pick it up on the other device it then adds both devices as connected under the Bluetooth settings even though you don't have to manually connect them. You don't need to pair then manually as mentioned but the end result does look like a paired device.
    Sekelani Zwambila likes this.
    11-18-2014 06:58 PM
  19. emjayess's Avatar
    Handoff not working for me, either. Brand new Mac, iPhone 6 Plus, and iPad Air 2. Go figure.

    Anyone know where some instructions are that work?
    12-30-2014 10:39 AM
  20. n8ter#AC's Avatar
    Worked flawlessly between my iPad Air 2 before I bought it back. Works flawlessly with the MBA 13" I replaced it with. The only thing I had to do to get it to work, was make sure BT was turned on all the devices. Works in both directions, too.

    Also, there is a Handoff Toggle in iOS. I think it's on by default, but check to make sure that it's still on.

    Also make sure all the relevant apps are up to date, on both your phone and your Tablet or PC/Notebook.
    01-02-2015 04:21 PM
  21. Darran's Avatar
    One of the things that isn't made obvious is whatever you're handing off from needs to have that document or message open on the screen for it to work. I'd previously been minimising the message and couldn't get handoff working until by chance I left the message open onscreen and it worked.
    01-07-2015 03:24 PM
  22. SprSynJn's Avatar
    I believe handoff only works when the device you are handing off from is awake and unlocked. So if you are say on safari on your iPhone and lock it and then try to pick it up on your Mac, it won't work.
    It's funny you mention this because my iPhone has been getting random handoffs coming in from my iMac when it's not even turned on. They pop up and go away after a while. If I try to view them, Safari will just hang. Has anyone else had this problem recently?
    02-06-2015 09:48 AM
  23. warcraftWidow's Avatar
    It's funny you mention this because my iPhone has been getting random handoffs coming in from my iMac when it's not even turned on. They pop up and go away after a while. If I try to view them, Safari will just hang. Has anyone else had this problem recently?
    I've seen it happen with my phone.
    02-06-2015 09:49 AM
  24. dwhitford's Avatar
    Signing out of iCloud and rebooting my iPhone / iPad fixed Handoff!
    03-22-2015 10:44 PM
49 12

Similar Threads

  1. Why would my phone ring sometimes and not other times?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 10-17-2014, 04:18 PM
  2. Pre-ordered iPad Air 2 work on Verizon?
    By Tom Munch in forum iPad Air 2
    Replies: 5
    Last Post: 10-17-2014, 04:15 PM
  3. Why am I not able to open my Bubble Witch Saga?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 10-17-2014, 03:41 PM
  4. Spotlight search not showing content
    By mcoutts81 in forum iOS 8
    Replies: 4
    Last Post: 10-17-2014, 02:31 PM
  5. I can not reactive my account for some reasons. why?????
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 10-17-2014, 12:42 PM
LINK TO POST COPIED TO CLIPBOARD