1. FrankRow's Avatar
    I hope this isn't a duplicate post, I searched and couldn't find a thread about this.

    When in the Medical ID portion of the health app I seem to be able to load only two contacts that show their phone numbers and can be dialed from the emergency lock screen. When I add three or more contacts the third, forth and any more over two will not show their phone numbers like the first two. When I try to dial those additional contacts through the emergency lock screen I get a Null and the number won't dial.

    I'm wondering if anyone else has come across this and if there's a fix. Does the medical id app only allow two contacts to show and be dialed?

    Any help would be appreciated.

    Thank you!
    09-22-2014 11:33 AM
  2. Just_Me_D's Avatar
    I just added 3 contacts to the medical ID within Healthkit, and when I select "Emergency" from the lock screen and then "Medical ID", all three contacts are visible and I am able to call all three without a problem. Have you tried rebooting your device?
    09-22-2014 12:23 PM
  3. phreddyl's Avatar
    I just checked mine as well- I have 3 and they are all listed on the emergency screen
    09-22-2014 12:50 PM
  4. FrankRow's Avatar
    Yeah, still didn't work. The third and forth numbers show their names but not their phone number and when I try to call it through the lock screen I just get a null. But when I call those same numbers on their own it works.
    09-22-2014 03:50 PM
  5. FrankRow's Avatar
    Do their numbers show and are you able to call the third number?
    09-22-2014 03:50 PM
  6. warcraftWidow's Avatar
    I see three contacts and their numbers but I haven't tried actually calling them from the Medical Id screen.
    09-22-2014 06:15 PM
  7. Just_Me_D's Avatar
    Do their numbers show and are you able to call the third number?
    Yes, the names and numbers show and I am able to successfully call them from the lock screen/emergency screen.
    09-22-2014 06:18 PM

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