1. WhiteRa's Avatar
    For all who have their phones crashing, it is probably something in the old backup. I would start phone as new.
    I started my iPhone as a new device out of the box, but it still crashes
    ame likes this.
    10-10-2013 03:05 AM
  2. jsntrenkler's Avatar
    I agree with the others above, I think it's a software issue that will get worked our. Perhaps something to do with legacy apps (apps built with the 6.0 SDK) that may be the culprit. Mine has respringed a few times already usually while tapatalk is in the background (when accessing a built in app like settings) ... Me personally I think I will give it another 30 days before I really worry about it at all.
    10-10-2013 03:27 AM
  3. Donkichot's Avatar
    I had it 3 or 4 times on my iPad-4 since iOS-7 upgrade.
    Not upgrade as new but with all my apps and old setting.
    10-10-2013 01:23 PM
  4. swarlos's Avatar
    Just had it happen ironically LOL while viewing this thread and swapping to the music app through multitasking.


    Carried by a raven from the Wall.
    10-11-2013 06:38 PM
  5. Eileen89's Avatar
    Yesterday my 5S crashed to the Apple logo for the first time while I was adding an event to the Calendar app. Only happened that once and I'm hoping it doesn't happen again.
    10-11-2013 06:55 PM
  6. gadgetmom88's Avatar
    If it's a software issue, why is Apple replacing the devices? I'm on my 2nd 5s. First one Apple replaced because the screen kept freezing and becoming unresponsive. I only had that phone for 2 days and set it up as new. No restore. I've had this one for about a week and it looks like it resprings (quick reboot) about 5-6 times a day. I also set this one up as new. Seems random, though I often feel like it's happening when I'm moving around between apps a lot - so maybe low memory is an issue.

    I'm used to these kinds of problems on my Android phones, but I'm more than a little frustrated at the prospect of having to replace yet another iphone...
    10-16-2013 07:25 PM
  7. apple_power_user's Avatar
    Has Apple even acknowledged the problem yet?


    Sent from my iPhone 5s using iMore Forums mobile app
    10-17-2013 04:36 AM
  8. SeanHRCC's Avatar
    If it's a software issue, why is Apple replacing the devices? I'm on my 2nd 5s. First one Apple replaced because the screen kept freezing and becoming unresponsive. I only had that phone for 2 days and set it up as new. No restore. I've had this one for about a week and it looks like it resprings (quick reboot) about 5-6 times a day. I also set this one up as new. Seems random, though I often feel like it's happening when I'm moving around between apps a lot - so maybe low memory is an issue.

    I'm used to these kinds of problems on my Android phones, but I'm more than a little frustrated at the prospect of having to replace yet another iphone...
    They are replacing devices because most people aren't experiencing that kind of issue...so it's not an ingrained problem with the software, otherwise everyone would be complaining about it. I've had nothing but perfect performance out of my 5S and iOS 7...and as with anything, when something is working properly, you're not going to hear much about it...sporadic issues like this are better "fixed" by replacing the device than sending out a firmware update when it isn't a "majority" issue. Maps was a majority issue, everyone experienced some kind of problem with it...even the scuffing issue last year, it was not just a small number of affected people.

    This crashing thing is not a very wide spread "problem", even though it might seem like it because you're reading reports about it...like I said before, people usually don't report heavily on properly running devices, and usually only when asked.
    10-17-2013 11:48 AM
  9. SeanHRCC's Avatar
    Has Apple even acknowledged the problem yet?


    Sent from my iPhone 5s using iMore Forums mobile app
    There's nothing to acknowledge...it's happening to isolated people, and they are replacing devices based on such. For most of us, there is no problem.
    10-17-2013 11:49 AM
  10. ame's Avatar
    It's happened all ALL THREE of mine, my original unit, and both warranty replacements. It did it twice in the apple store on this latest unit in front of them last night. They have no explanation.
    10-17-2013 12:31 PM
  11. SeanHRCC's Avatar
    It's happened all ALL THREE of mine, my original unit, and both warranty replacements. It did it twice in the apple store on this latest unit in front of them last night. They have no explanation.
    You are seriously the most unlucky iPhone buyer I have ever seen.
    10-17-2013 12:36 PM
  12. jmr1015's Avatar
    My 5S experienced this for the first time yesterday. I went to wake the device from standby with the power button, and when the screen illuminated, it was on the Apple logo... after a few seconds, it was on the lock screen, and I unlocked as normal.

    My diagnostics & usage show a "backboard crash"
    10-17-2013 12:36 PM
  13. apple_power_user's Avatar
    There's nothing to acknowledge...it's happening to isolated people, and they are replacing devices based on such. For most of us, there is no problem.
    It's happened to my 5s, my iPad 3, my wife's 5, my son's 4. Doesn't sound too isolated to me.


    Sent from my iPhone 5s using iMore Forums mobile app
    trmoney24 likes this.
    10-17-2013 01:35 PM
  14. ame's Avatar
    You are seriously the most unlucky iPhone buyer I have ever seen.
    Unlucky in everything else too, I think. But yes. I have a serious jinx.
    10-17-2013 03:24 PM
  15. SeanHRCC's Avatar
    It's happened to my 5s, my iPad 3, my wife's 5, my son's 4. Doesn't sound too isolated to me.


    Sent from my iPhone 5s using iMore Forums mobile app
    That's because it's affecting YOU...you're seeing the issue, so to you, it's all around...in reality, millions upon millions upon millions of people are using iOS 7 on a multitude of devices without issue, they are buying new iPhone 5S's and having a flawless experience and in the scheme of things, the people reporting issues are a niche.

    I can reflect your example and say that my 5S, my wife's 5S, both of our iPads, my dad's iPad, my mom's 4S, my sisters 5S and countless people that I know that are simply within my circles (co-workers, associates and friends) are ALL experiencing the same performance I am...no consistent glitches anywhere across the board, no hardware failures...nothing.

    And even then...I represent a small niche of people, even sprawling out into my circles, it's still insignificant. The significant numbers are reading reports across the web...and the issues are isolated, whether you want to believe it or not.

    It goes even deeper than that though, because given the way iOS works with Apps, specific apps can cause issues like this (IE: "Blue Screen of Death" directly related to the iWork applications). So with the vast amount of variables that may not even be directly related TO iOS 7 add a whole other level to this "issue".

    You're essentially asking Apple to admit that they did something wrong and that iOS 7 has a problem. Well...if iOS 7 has a problem...one that would warrant an official statement from Apple (as you've asked for), how do you explain the plethora of users that have no issues? The staggering amount of people who have experienced nothing but flawless performance out of hardware AND operating system since launch?

    Frustration is perfectly justified, I don't know anyone that (outside of Beta testing) wants to experience bugs like you guys are reporting. And it would be foolish not to vent, because when people talk about their issues, the word gets out...but let's use some logic here guys, if there was truly a software issue inherent in iOS 7, everyone would be effected, not just an isolated number of users. You're asking Apple to acknowledge a problem with iOS 7, but again, there doesn't seem to be any problem with iOS 7...and while I'm sure Apple has thousands of people working around the clock to figure out why these incidents are happening, assuming they are occurring because Apple did something wrong is a bit naive when you sit back and look at the big picture.
    nikkisharif likes this.
    10-17-2013 03:54 PM
  16. wolfedude88's Avatar
    Sean defending apple again. Hehe

    Looks like quite a few people have experienced it.

    My iphone 5s has, and my brother I laws iphone 5, but not my ipad mini.

    I think there are several people experiencing it but clearly the majority is still fine.

    I've tried a clean reset and waiting to see if that does it.
    10-17-2013 05:14 PM
  17. Jimbos Jumbos's Avatar
    You are seriously the most unlucky iPhone buyer I have ever seen.
    It has been happening to the two that I have owned also. Happens on average about twice a day. EVERY DAY
    10-17-2013 07:03 PM
  18. gadgetmom88's Avatar
    I understand the majority of people aren't experiencing these issues. I understand we read about the issues in forums but that doesn't mean it's widespread. I don't need Apple to admit there's a problem, I just have to use my second iphone 5s and watch it respring to know there's a problem. I love iOS 7 and I understand third party apps can make it buggy at times. That's all fine. But when I go to the Apple store for the third time tomorrow, I really hope they can give me a replacement that works as well as all the people's iPhone 5s's we AREN'T hearing about because they work so well.
    10-17-2013 09:57 PM
  19. SeanHRCC's Avatar
    I'm not really defending Apple so much as just generally arguing formal semantics...when someone is implying that there is a general problem with iOS 7, but only a certain number of people (out of the whole) are experiencing said problem...then logically, you can deduce that the problem probably isn't with iOS 7, but with something connected TO iOS 7 that the people experiencing the problem all share in common in some way. What is it? Who knows...should Apple investigate it? Abso-freakin'-lutely...and they better find a fix to it quickly before they **** off a lot of people.

    But why would you want an acknowledgement from Apple that something is wrong on their end? An official release from Apple saying something is inherently wrong with iOS 7 when there very well may not be anything wrong with iOS 7.

    Semantics...and boredom, that's primarily why I keep going with these redundant and long winded responses, lol!
    nikkisharif likes this.
    10-18-2013 10:02 AM
  20. Just_Me_D's Avatar
    excuse how how is that trolling. you need to lighten u. I just stated that i was very disapointed in os7, in my opinion its the next Vista. short lived and quickly replaced
    There is nothing wrong with your opinion.

    now I will troll: You are the definition of an iSheep ame, defending apple to the end, even if they are wrong,
    That's not being a troll. That's being defensive and retaliatory.

    The mods here are arrogant and super defensive about anyone not happy with Apple.
    Standing up for a product we enjoy using is no different than you standing up for your opinions of what you dislike about it.
    Worst mods i have ever seen on a BB.
    I'm sorry you feel that way, and hope you will see us in a favorable light one day. In the meantime, we will continue to moderate to the best of our ability.
    The members are entitled self serving people.
    Personally, I find the members of this community to be nice and decent people, even the ones whose opinions are different than mine.

    Someone please close out me account
    Your account will remain open, but will be placed in an inactive state in case you choose to return and participate in the many discussions found here. In the meantime, you take care and have a safe and pleasant weekend, sir....
    nikkisharif likes this.
    10-18-2013 02:57 PM
  21. Eileen89's Avatar
    anyone want to trade for a perfect condition at&t ip5 32gb. Will trade for a note 2/3
    Please stay on the topic of this thread. If you wish to discuss trading a device with someone, you can do it in the following link. Thanks. The Marketplace - Buy, Sell & Trade - iPhone, iPad, iPod Forums at iMore.com
    10-18-2013 03:51 PM
  22. iEd's Avatar
    I've had the crash twice both times with using apps. Pages and Just Note. I deleted them and reinstalled no crashes since. There are a some iOS7 issues but nothing more unusual than any other phone or computer OS in my experience. It's funny people leave Android for iOS and don't expect software issues.

    I've been dealing with Apple/Mac since 1991 and Apple hasn't put anything out that's even close to being as bad as Vista. So I don't know what EarleD was talking about. I don't think he knows either.
    10-18-2013 04:32 PM
  23. Xx BEN xX's Avatar
    excuse how how is that trolling. you need to lighten u. I just stated that i was very disapointed in os7, in my opinion its the next Vista. short lived and quickly replaced

    now I will troll: You are the definition of an iSheep ame, defending apple to the end, even if they are wrong,

    The mods here are arrogant and super defensive about anyone not happy with Apple. Worst mods i have ever seen on a BB.
    The members are entitled self serving people.

    Someone please close out me account
    Lighten up man, if iOS 7 was a fail I don't think the 5s would be sold out on every shelf. It has it's issues but you are going to tell me android doesn't? Obviously by coming onto an Apple forum where ( in my opinion ) the mods and people here are great and expect to pick apart iOS 7 without someone defending it c'mon now.. This is IMORE of course someone is going to defend it. If I went on android central and started making those comments about android you don't think id expect someone to come back and pick up for it? Don't be a baby, take your blows like a man, and secondly you don't need a mod to remove your account I'm sure you can delete it yourself. Don't let the door hit you on the way out



    Sent from my iPhone using Tapatalk - now Free
    nikkisharif likes this.
    10-19-2013 12:35 AM
  24. bboykin87's Avatar
    I had this issue and took my phone to the apple store last week and they reset the phone and made me set it up as new.

    I returned to the apple store yesterday as this issue persisted and they determined it was a hardware issue and they replaced my phone. A lot of other issues I was experiencing which attributed to iOS 7 being new we're gone. Not saying everyone who has this problem is dealing with hardware issues but on my case that's what it was.


    Sent from my iPhone using Tapatalk - now Free
    10-21-2013 06:41 AM
  25. 0pusX's Avatar
    Just had this start happening to me after the 7.0.3 update. Very frustrating.
    10-26-2013 12:30 AM
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