1. scatteredthings's Avatar
    Hi all,

    My mum upgraded her iPhone 5 and iPad Mini to iOS7, but now she get's the error that the accessory is not recognized when she plugs in Apple's own lightning connector. Has anyone else had this problem? This is a certified, Apple-made accessory and it's not working with either device.

    Thanks,

    Sam
    09-20-2013 02:41 PM
  2. kch50428's Avatar
    If it's a cable that came with the Mini - Apple may replace it in one of their stores with an appointment with a Genius Bar and you can show the cable gives the error.
    09-20-2013 06:10 PM
  3. Fausty82's Avatar
    Hi all,

    My mum upgraded her iPhone 5 and iPad Mini to iOS7, but now she get's the error that the accessory is not recognized when she plugs in Apple's own lightning connector. Has anyone else had this problem? This is a certified, Apple-made accessory and it's not working with either device.

    Thanks,

    Sam

    What is the other end of the cable plugged into? It it an Apple or Apple-certified charger block?
    09-20-2013 07:08 PM

Similar Threads

  1. my iPad my set year is 2558 BE?
    By Tanya Johnson in forum General Apple News & Discussion
    Replies: 13
    Last Post: 02-27-2017, 06:47 PM
  2. Let's see those iPhone 5s'
    By Ipheuria in forum iPhone 5s
    Replies: 129
    Last Post: 11-18-2013, 10:51 AM
  3. Apple was not prepared!
    By tbaptista in forum iPhone 5s
    Replies: 129
    Last Post: 09-22-2013, 03:01 PM
  4. The iPhone 5S knows what color it is!
    By simplylaurakb in forum iPhone 5s
    Replies: 13
    Last Post: 09-22-2013, 10:38 AM
  5. New Safari and Javascript engine
    By mikeo007 in forum iOS 7
    Replies: 3
    Last Post: 09-20-2013, 10:41 PM
LINK TO POST COPIED TO CLIPBOARD