1. Tom Munch's Avatar
    Anyone else having trouble doing an iCloud backup after the update?
    09-18-2013 10:17 PM
  2. Fausty82's Avatar
    Anyone else having trouble doing an iCloud backup after the update?
    Mine is working ... what issues are you seeing? Any error messages?
    09-18-2013 10:21 PM
  3. kch50428's Avatar
    Try logging out of your iCloud account in settings... and log in again... there's an update to terms & conditions you need to agree to that may be getting hung up for you... logging out and back in may straighten that out.
    09-18-2013 10:24 PM
  4. Tom Munch's Avatar
    Just says "The last backup could not be completed." I'm getting the same on my iPhone 5 and iPad 3.
    Last edited by Tom Munch; 09-18-2013 at 11:03 PM.
    09-18-2013 10:42 PM
  5. Tom Munch's Avatar
    Try logging out of your iCloud account in settings... and log in again... there's an update to terms & conditions you need to agree to that may be getting hung up for you... logging out and back in may straighten that out.

    I'll try that.
    09-18-2013 10:43 PM
  6. Tom Munch's Avatar
    Okay. I feel like an *****. I don't see a way to log out other that deleting the account.
    09-18-2013 10:45 PM
  7. Fausty82's Avatar
    Just says "The las backup could not be completed." I'm getting the same on my iPhone 5 and iPad 3.
    Hmmm. My iPhone 5 iCloud backup just finished... I started when I saw your first post... and I did have to agree to the new TOS...
    09-18-2013 10:56 PM
  8. Fausty82's Avatar
    Okay. I feel like an *****. I don't see a way to log out other that deleting the account.
    Yeah, the wording is a bit onerous... Delete Account (in red) is imposing... but it just means "delete the iCloud account from this phone. But that’s what you want to do... it will prompt you to remove calendar and contact info... but it does NOT "delete" your iCloud account.
    09-18-2013 10:57 PM
  9. kch50428's Avatar
    Settings>> iCloud>> storage & back-up.... toggle the iCloud backup switch off then on again....

    got my iCloud & iTunes/App store settings and ability to log out confused...
    09-18-2013 10:58 PM
  10. Tom Munch's Avatar
    Funny that the word "I D I O T" gets replaced with asterisks.
    09-18-2013 11:01 PM
  11. Tom Munch's Avatar
    Turning it off and back on crashes Settings.
    09-18-2013 11:03 PM
  12. Tom Munch's Avatar
    And crashes it again and again. Great!
    09-18-2013 11:06 PM
  13. Tom Munch's Avatar
    Crashes on both iPhone 5 and iPad 3 just the same as it tries to turn on the backup. I'll try some reboots and patience and see if it works.
    09-18-2013 11:15 PM
  14. Tom Munch's Avatar
    Yeah, the wording is a bit onerous... Delete Account (in red) is imposing... but it just means "delete the iCloud account from this phone. But that’s what you want to do... it will prompt you to remove calendar and contact info... but it does NOT "delete" your iCloud account.
    You sure I want to delete the account?
    09-18-2013 11:38 PM
  15. Tom Munch's Avatar
    I mean, I don't want to delete contact and calendar info. Not to mention notes and the rest of the iCloud stuff.
    09-18-2013 11:39 PM
  16. Tom Munch's Avatar
    I think the problem is with Apple's servers. This time I got a different error. After it said "Turning on Backup" it then said "iCloud Backup Failed / There was a problem enabling iCloud Backup / Try Again"
    09-18-2013 11:47 PM
  17. Alli's Avatar
    Apple seems to be diddling with iCloud again. I've noticed a few little issues over the last few days.

    ​I can't complete an iCloud backup either.
    09-19-2013 08:54 AM
  18. keke Cai's Avatar
    yes, many app which have iCloud Feature didn't work in iOS7.

    I didn't see an update to terms & conditions,
    09-24-2013 12:13 PM
  19. DallasMarks's Avatar
    Thanks for the advice here.

    My iPhone 5 informed me this morning that it hadn't been backed up to iCloud for 3 weeks, even though that's how my settings were configured. On my phone, I went to Settings > iCloud > Storage & Backup and clicked the "Back Up Now" at the bottom. It worked on the second try and now my phone and iTunes say that my phone is now backed up in iCloud. No Terms and Conditions for me, either. I'll have to keep an eye on iCloud to see if it now starts taking automated daily backups again.

    I'm expecting iOS 7 updates when the new iPads show up, so hopefully this and other minor issues will be corrected.
    Just_Me_D likes this.
    10-11-2013 09:56 AM
  20. capriest1's Avatar
    I tried this twice- Settings > iCloud > Storage & Backup and clicked the "Back Up Now" at the bottom. I also tried deleting the iCloud account. Any other ideas?
    Last edited by capriest1; 10-12-2013 at 11:01 AM.
    10-12-2013 10:37 AM
  21. Crystal Campbell1's Avatar
    I am having problems too. On ipad 3, after update it makes me sign Into cloud and when I do it want me to accept terms and conditions and I say yes it takes me to setting but no terms. It won't even let me tap on iCloud in settings or I would try the sign out/ in process. Solutions? I'm sick of prompt and not being backed up.
    10-16-2013 09:04 PM
  22. scarredeye's Avatar
    Same problem here. iPhone & iPad don't backup with icloud. iOS7 don't stop asking me my password for icloud.
    there are some threads reporting this on discussions.apple.com

    it happened since ios7. Only solution so far -> icloud manual backup each day !!!!!!
    10-29-2013 04:44 AM
  23. ErinIJ's Avatar
    I had the same problem and just did a hard reset and it finally worked!
    11-13-2013 03:25 AM
  24. dudechester's Avatar
    Apple has pushed me and a few friends way over board now...

    To the point where none of us will ever trust or buy Apple products again.

    I have had problems with the store for so long now its not even a joke, and I see there are problems from September which I have experienced that others are too concerning Icloud backup failure...
    Now despite the pending question opening in September time, many people clicking the "I have same problem button" NO ONE has bothered to answer anything, so what the hell is the point in even having a forum in the first place...

    I am personally Disgusted by Apple and everything to do with their products and services.
    Cannot wait to buy a Samsung note or something which doesn't limit me anymore to stores, which when you spend a fortune on apps in one country and move country pre-icloud times without backup because you've never used iTunes either... Well you lose them apps and I won't even go into how many mails Ive sent to Apple asking for support which were totally blanked.

    The only reply I have ever received after asking support a question was...
    "Thankyou for writing, we understand how important this is for you, and so we will offer you all our support. Thankyou...." Followed by an irrelevant link and case closed with no help what so ever.
    Since the update, I cannot play Xcom anymore... I cannot turn icloud backup on anymore. I've tried a resetting the whole ipad and all settings, yet still nothing, and other apps I've PAID for no longer work either. Apple you have lost more than one customer yet again, for your terrible services.
    11-21-2013 11:39 PM
  25. Omar Nasr al Deen's Avatar
    First the delete account button in red will it delete my apps and others plz reply
    01-03-2014 04:28 PM
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