iCloud backup not working after iOS 7 update

[Tom Munch]

Anyone else having trouble doing an iCloud backup after the update?

 

[Fausty82]

Anyone else having trouble doing an iCloud backup after the update?

Mine is working ... what issues are you seeing? Any error messages?

 

[kch50428]

Try logging out of your iCloud account in settings... and log in again... there's an update to terms & conditions you need to agree to that may be getting hung up for you... logging out and back in may straighten that out.

 

[Tom Munch]

Just says "The last backup could not be completed." I'm getting the same on my iPhone 5 and iPad 3.

 

[Tom Munch]

Try logging out of your iCloud account in settings... and log in again... there's an update to terms & conditions you need to agree to that may be getting hung up for you... logging out and back in may straighten that out.

I'll try that.

 

[Tom Munch]

Okay. I feel like an *****. I don't see a way to log out other that deleting the account.

 

[Fausty82]

Just says "The las backup could not be completed." I'm getting the same on my iPhone 5 and iPad 3.

Hmmm. My iPhone 5 iCloud backup just finished... I started when I saw your first post... and I did have to agree to the new TOS...

 

[Fausty82]

Okay. I feel like an *****. I don't see a way to log out other that deleting the account.

Yeah, the wording is a bit onerous... Delete Account (in red) is imposing... but it just means "delete the iCloud account from this phone. But that’s what you want to do... it will prompt you to remove calendar and contact info... but it does NOT "delete" your iCloud account.

 

[kch50428]

Settings>> iCloud>> storage & back-up.... toggle the iCloud backup switch off then on again....

got my iCloud & iTunes/App store settings and ability to log out confused...

 

[Tom Munch]

Funny that the word "I D I O T" gets replaced with asterisks.

 

[Tom Munch]

Turning it off and back on crashes Settings.

 

[Tom Munch]

And crashes it again and again. Great!

 

[Tom Munch]

Crashes on both iPhone 5 and iPad 3 just the same as it tries to turn on the backup. I'll try some reboots and patience and see if it works.

 

[Tom Munch]

Yeah, the wording is a bit onerous... Delete Account (in red) is imposing... but it just means "delete the iCloud account from this phone. But that’s what you want to do... it will prompt you to remove calendar and contact info... but it does NOT "delete" your iCloud account.

You sure I want to delete the account?

 

[Tom Munch]

I mean, I don't want to delete contact and calendar info. Not to mention notes and the rest of the iCloud stuff.

 

[Tom Munch]

I think the problem is with Apple's servers. This time I got a different error. After it said "Turning on Backup" it then said "iCloud Backup Failed / There was a problem enabling iCloud Backup / Try Again"

 

[Alli]

Apple seems to be diddling with iCloud again. I've noticed a few little issues over the last few days.

​I can't complete an iCloud backup either.

 

[keke Cai]

yes, many app which have iCloud Feature didn't work in iOS7.

I didn't see an update to terms & conditions,

 

[DallasMarks]

Thanks for the advice here.

My iPhone 5 informed me this morning that it hadn't been backed up to iCloud for 3 weeks, even though that's how my settings were configured. On my phone, I went to Settings > iCloud > Storage & Backup and clicked the "Back Up Now" at the bottom. It worked on the second try and now my phone and iTunes say that my phone is now backed up in iCloud. No Terms and Conditions for me, either. I'll have to keep an eye on iCloud to see if it now starts taking automated daily backups again.

I'm expecting iOS 7 updates when the new iPads show up, so hopefully this and other minor issues will be corrected.

 

[capriest1]

I tried this twice- Settings > iCloud > Storage & Backup and clicked the "Back Up Now" at the bottom. I also tried deleting the iCloud account. Any other ideas?