1. Nodnerb's Avatar
    So I used to hook up my iphone 5 to my work computer to upload pictures on ios7. Since the 7.1 update, my phone still shows up in explorer but is always empty. Also, I get the "trust this computer" dialog box every time I unlock my screen instead of just at first connection.

    Does anyone have any advice for this problem? Thanks.
    03-13-2014 09:55 AM
  2. Just_Me_D's Avatar
    1. Go ahead and accept the "trust this computer" prompt.
    2. Reboot your iPhone 5, make sure you have the latest version of iTunes on the computer and then try again.
    03-13-2014 10:12 AM
  3. Nodnerb's Avatar
    Thanks for the reply. And I forgot to add that I don't have itunes on this computer.
    But yeah, I have accepted many times over and over but each time I swipe to unlock to see my screen again it asks again.

    In fact, I just noticed that it will pop up again every 30 seconds or so as long as my screen is still on.
    I will try accepting and rebooting either way though. Obviously I've tried a few reboots but not while connected and immediately after accepting.
    03-13-2014 10:51 AM
  4. Nodnerb's Avatar
    Still no luck.
    03-13-2014 12:34 PM
  5. rayz336's Avatar
    Yeah... it's an annoying bug. I noticed that my iPad gave me that prompt and a prompt popped up in iTunes as well after the 7.1 update
    03-13-2014 12:47 PM

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