1. tbond669's Avatar
    Downloaded the new update...everything went well but when a phone call came in from wife it no longer identified her as a contact just her phone number. The same for text...all my contacts are still there but it is not recognizing them on calls or text
    11-10-2011 10:25 PM
  2. ghostface147's Avatar
    Plug it into iTunes and uncheck the contacts option. Sync. Reverse the process.
    11-10-2011 10:26 PM
  3. martinr80233's Avatar
    I'm assuming you are on Verizon. This happened to me before! Try dailing *228 then hit option 1
    dmoney17 likes this.
    11-11-2011 03:57 AM
  4. dmoney17's Avatar
    I'm assuming you are on Verizon. This happened to me before! Try dailing *228 then hit option 1
    Same thing happened to me after the update. Performed *228 and option 1 as stated above and contacts are now being recognized. Great tip.
    11-11-2011 01:47 PM
  5. tbond669's Avatar
    Thank you...
    11-11-2011 10:18 PM
  6. greeby's Avatar
    Thanks. That worked.
    11-12-2011 12:39 PM
  7. Murphy5156's Avatar
    This recently started happening with my wife's VZN iPhone 4. When she gets a text now just the number shows up, rather than the corresponding name in her address book. What exactly does this "*228 Option 1" tip actually do?
    11-13-2011 08:28 PM
  8. Peligro911's Avatar
    It re activates your phone on the. Network and updates setting in your phone mine did the same thing untill I did the 228 ... In the setting it had my number listed as 1231231234 and once I did it it showed (123)123-1234 then all contacts matched fine Sony assume it has to do with the formatting


    Sent Into Orbit from my iPhone 4S using Tapatalk
    11-13-2011 09:29 PM
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