1. Jackal's Avatar
    I have been using iTunes on a mac since 2009 now and none of my contacts ever synced to my address book. But they've always been on my phone. They transferred back and forth between phones. I must have gone through 3 or 4 actual iPhones and at least 30 fresh installs. But now after updating it iOS 5 all my contacts are gone. They aren't on iCloud either, I don't know how to get them all back.
    10-12-2011 09:50 PM
  2. gizbug's Avatar
    Don't you have them backed up in google?
    10-12-2011 09:52 PM
  3. Jackal's Avatar
    Don't you have them backed up in google?
    I don't know why I would have them backed up in google. I don't sync with google for anything other than mail and calandar
    10-12-2011 09:56 PM
  4. Jackal's Avatar
    how do I restore to a previous backup that had them?
    10-12-2011 10:00 PM
  5. Massie's Avatar
    See here for restore directions: iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    You can skip the backup step if you're sure you have a backup already available. Just skip ahead and then restore from that backup.
    10-12-2011 10:19 PM
  6. Jackal's Avatar
    See here for restore directions: iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    You can skip the backup step if you're sure you have a backup already available. Just skip ahead and then restore from that backup.
    this information is all obsolete now that iOS 5 is here. once the phone has been restored there is no longer any iTunes interaction. the rest of the phone setup is done on the actual device
    10-12-2011 10:26 PM
  7. Jackal's Avatar
    this is the stupidest thing that icloud would sync the contacts on my computer OVER the contacts on my phone. like my computer is where i save everything right?

    I go out to a bar and I ask a girl for her number and instead of putting it in my conveniently located pocketable cell phone.

    I whip out the 15" macbook pro and proceed to log in and open up the address book.app to put her information in


    this is so EFFING stupid it hurts. im so mad right now I have a headache
    10-12-2011 10:31 PM
  8. ame's Avatar
    I don't have my backups set to icloud. I still want my computer for that.

    Go back to your last update. Also: you need to enable contacts on your Gmail. That's been saving my *** for a year.
    10-12-2011 10:36 PM
  9. Uselessbass's Avatar
    I have been using iTunes on a mac since 2009 now and none of my contacts ever synced to my address book. But they've always been on my phone. They transferred back and forth between phones. I must have gone through 3 or 4 actual iPhones and at least 30 fresh installs. But now after updating it iOS 5 all my contacts are gone. They aren't on iCloud either, I don't know how to get them all back.
    Do u happen to have icloud set up already I had the same problem after I first set up icloud then I set I cloud not to sync contacts and they reappeared since then I set iCloud back to syncing contacts and it's seems to be working fine now
    10-12-2011 10:37 PM
  10. quarters's Avatar
    Same here. Guess I'm taking my old Blackberry to Verizon tomorrow. I'll lose a few but its better than all. I have to learn how to backup better, but I guess the Cloud is supposed to help with that.
    10-12-2011 10:51 PM
  11. Jackal's Avatar
    your initial icloud setup should save things, not delete them I can never understand why everything apple does is OKAY EVERYTHINGS ERASED

    now lets put everything back minus that one thing you got rid of. I cant believe my backups folder is empty this makes no god damn sense
    10-12-2011 11:09 PM
  12. Uselessbass's Avatar
    your initial icloud setup should save things, not delete them I can never understand why everything apple does is OKAY EVERYTHINGS ERASED

    now lets put everything back minus that one thing you got rid of. I cant believe my backups folder is empty this makes no god damn sense
    Did u try disabling iCloud syncing your contacts ? That worked for me they reappeared it seems to be working fine now for me but I freaked at first to
    10-12-2011 11:16 PM
  13. Jackal's Avatar
    Did u try disabling iCloud syncing your contacts ? That worked for me they reappeared it seems to be working fine now for me but I freaked at first to
    iCloud synced with my computer instead of my phone.

    my computer only had 3 contacts in it

    my phone was pushed these contacts and it erased all others. this is the last time I want to hear about iCloud fixing the problem on its own. its because of iCloud all my data is gone.
    10-12-2011 11:28 PM
  14. Uselessbass's Avatar
    iCloud synced with my computer instead of my phone.

    my computer only had 3 contacts in it

    my phone was pushed these contacts and it erased all others. this is the last time I want to hear about iCloud fixing the problem on its own. its because of iCloud all my data is gone.
    So are u saying u have no backups of your iPhone on your pc with the contacts u lost
    10-12-2011 11:58 PM
  15. Blade_Run's Avatar
    Initially I had no contacts either. I either, 1. rebooted my iPhone or 2. Sync'd via cable with my laptop and they were restored. Sorry I can't remember which one, it was a looonnnggg afternoon. lol. But after doing one of the above, my contacts reappeared.
    10-13-2011 12:23 AM
  16. Jackal's Avatar
    Did u try disabling iCloud syncing your contacts ? That worked for me they reappeared it seems to be working fine now for me but I freaked at first to
    Pretty much all my backups are gone. I cant find a single one. I have no clue how they were erased.

    I'm running lion and I tried looking in library/application support/mobilesync/backup/

    but the folder is empty. if I go into itunes>prefrences and click on devices theres no backups.

    I even checked my external hdd for my old computer. I did a full time machine copy to this external and theres not even a mobilesync folder on there. It makes no sense, I mean I bought this MBA around the same time I switched back to my iphone 3gs but I couldn't have gone 2 and a half months without syncing my phone.

    I cant believe I can not find one backup. I tried restoring from the backup on iCloud but its basically the state my phone was in right after I upgraded to iOS 5.
    10-13-2011 01:19 AM
  17. Uselessbass's Avatar
    Pretty much all my backups are gone. I cant find a single one. I have no clue how they were erased.

    I'm running lion and I tried looking in library/application support/mobilesync/backup/

    but the folder is empty. if I go into itunes>prefrences and click on devices theres no backups.

    I even checked my external hdd for my old computer. I did a full time machine copy to this external and theres not even a mobilesync folder on there. It makes no sense, I mean I bought this MBA around the same time I switched back to my iphone 3gs but I couldn't have gone 2 and a half months without syncing my phone.

    I cant believe I can not find one backup. I tried restoring from the backup on iCloud but its basically the state my phone was in right after I upgraded to iOS 5.
    Ya that's strange sorry to hear man
    10-13-2011 01:36 AM
  18. Jackal's Avatar
    So are u saying u have no backups of your iPhone on your pc with the contacts u lost
    ya I have a mac, and I cant find any of my backups. it makes no sense

    the iOS 5 install forces you to create a backup but there are none on my macbook
    10-13-2011 12:11 PM
  19. ame's Avatar
    Call Apple Support. See if they can help you find one.
    10-13-2011 12:41 PM
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