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  1. EarleD's Avatar
    Does anyone’s find me app work properly? How do you refresh devices location without force closing and re opening.

    This is driving me crazy. My son just got his driving license and I use it to keep and eye on him. But I open the app and it tells me where he was an hour about. Who the hell cares about that. Where is he now ?

    It is also very slow to update when I re open the app

    Forgot to mention. iPhone 11 Pro Max running 13.2. But this problem has been around since the 13
    Last edited by EarleD; 10-11-2019 at 09:36 AM. Reason: Add details
    10-11-2019 09:35 AM
  2. Annie_8plus's Avatar
    I've experienced what you've described from time to time. I'm not sure why, but it does eventually update (in a few seconds). I have found that when I'm on the main page, it seems a bit slow in updating all my friends. Yet, when I tap on a specific person, that speeds it up a bit.
    EarleD and kataran like this.
    10-11-2019 09:58 AM
  3. EarleD's Avatar
    I guess it just needs some tweaking to work better. Frustrating but not a huge deal.

    I can understand 3rd party apps having issues with a new iOS but stock apps? It’s just gps.
    10-11-2019 11:38 AM
  4. Tartarus's Avatar
    My dad was on a road trip and I’ve been able to follow him on Find My without issues.
    Sometimes it took a little longer to pinpoint his location, but that can be because his cellular connection was slow.
    Anyway, as long as you remember that Find My is an indication of a location and not an exact science, you won’t be disappointed.
    10-11-2019 01:57 PM
  5. wenrob's Avatar
    Seems to be working fine for me. Occasionally it does get “stuck” but it always has. When that happens I tap on the specific person and it updates.
    Annie_8plus likes this.
    10-11-2019 02:05 PM
  6. EarleD's Avatar
    Problem I have is when it tells me where he was 2 hours ago. After it’s been in the background for 2 hours. It never updates until I fc the app. Find my
    friends never did this. Something is buggy
    10-11-2019 03:12 PM
  7. EarleD's Avatar
    Deleted double post
    10-11-2019 03:20 PM
  8. EarleD's Avatar
    Anyway, as long as you remember that Find My is an indication of a location and not an exact science, you won’t be disappointed.
    Kinda lost me there. Of course Find My is an indication of a location. It should be an accurate indication.

    Never had this problem with iOS 12 on my xr. Happened as soon as find my friends was updated to find my. iOS 13 still has significant bugs that affect normal phone use. Hopefully it’s gets ironed out soon.
    10-11-2019 03:21 PM
  9. Tartarus's Avatar
    Kinda lost me there. Of course Find My is an indication of a location. It should be an accurate indication.

    Never had this problem with iOS 12 on my xr. Happened as soon as find my friends was updated to find my. iOS 13 still has significant bugs that affect normal phone use. Hopefully it’s gets ironed out soon.
    That’s just it. It’s quite accurate on multiple devices in my family.
    Maybe it’s because I’m in The Netherlands and we are connected to other GPS/Glonas/Galileo satellites as people in the Americas are.
    10-11-2019 03:30 PM
  10. EarleD's Avatar
    It is very accurate when it updates. My problem is the lack of updating until I fc the app and re start it.
    10-11-2019 04:15 PM
  11. Annie_8plus's Avatar
    Well, one thing you could do is to submit feedback to Apple. https://www.apple.com/feedback/#mn_p
    10-11-2019 04:26 PM
  12. EarleD's Avatar
    Already done.
    Well, one thing you could do is to submit feedback to Apple. https://www.apple.com/feedback/#mn_p
    10-11-2019 05:38 PM
  13. wenrob's Avatar
    It is very accurate when it updates. My problem is the lack of updating until I fc the app and re start it.
    It won’t update when you tap on him?

    Is this happening with anyone else?
    10-11-2019 07:27 PM
  14. wenrob's Avatar
    Not the icon, their name, under “People.”

    Or are you saying it won’t update after you do that?

    It auto updates, you shouldn’t have to refresh. That “Now” icon took a couple of seconds to load after “locating.” Do you get the “locating” status? Are you sure he’s not turning it off temporarily? My daughter will sometimes do this if her battery is dying.
    Annie_8plus and Tartarus like this.
    10-11-2019 07:46 PM
  15. Annie_8plus's Avatar
    Not the icon, their name, under “People.”
    [IMG=640x590]https://uploads.tapatalk-cdn.com/20191012/176c7bdd075e36c14278594d5eb67ba0.jpg[/url]
    Or are you saying it won’t update after you do that?

    It auto updates, you shouldn’t have to refresh. That “Now” icon took a couple of seconds to load after “locating.” Do you get the “locating” status? Are you sure he’s not turning it off temporarily? My daughter will sometimes do this if her battery is dying.
    That’s a good point!
    10-11-2019 08:52 PM
  16. Lee_Bo's Avatar
    Mine’s working fine for me, the wife, son and father in law. iPhone 11 Pro Max, iOS 13.1.2.

    However, if it’s that much of a concern then you might want to look into a GPS tracking unit.
    10-11-2019 09:13 PM
  17. EarleD's Avatar
    Both kids are busy today. I’ll play around and see if I can work it out.

    No reason to get a gps tracker. He a new driver and just to keep an eye on him.

    Wonder if I’m doing something wrong. Hmmmmm
    10-12-2019 05:45 AM
  18. Just_Me_D's Avatar
    Does anyone’s find me app work properly? How do you refresh devices location without force closing and re opening.

    This is driving me crazy. My son just got his driving license and I use it to keep and eye on him. But I open the app and it tells me where he was an hour about. Who the hell cares about that. Where is he now ?

    It is also very slow to update when I re open the app

    Forgot to mention. iPhone 11 Pro Max running 13.2. But this problem has been around since the 13
    I haven’t used the new Find My app, but with the original version, the tracking was in real time and auto-refreshed. I used it all the tome when family members would be traveling to my location from out of state. I recall times when someone would be in a bad reception area that the app would only show the last known location until a gps signal could be reacquired.
    Tartarus and Lee_Bo like this.
    10-12-2019 07:04 AM
  19. Lee_Bo's Avatar
    I haven’t used the new Find My app, but with the original version, the tracking was in real time and auto-refreshed. I used it all the tome when family members would be traveling to my location from out of state. I recall times when someone would be in a bad reception area that the app would only show the last known location until a gps signal could be reacquired.
    Well I’m iOS 12 you could manually refresh. In 13 it “auto refreshes”.
    10-12-2019 08:00 AM
  20. Annie_8plus's Avatar
    Well I’m iOS 12 you could manually refresh. In 13 it “auto refreshes”.
    I just checked and it took just a few seconds to refresh.
    10-12-2019 08:40 AM
  21. dmoskaluk's Avatar
    For me its quicker than it was in previous iOS versions.
    10-12-2019 08:59 AM
  22. wenrob's Avatar
    Both kids are busy today. I’ll play around and see if I can work it out.

    No reason to get a gps tracker. He a new driver and just to keep an eye on him.

    Wonder if I’m doing something wrong. Hmmmmm
    I’m wondering the same. Maybe you have a setting afud somewhere either on your end or his. Does the other child have a phone? If so, are there issues with their location?
    10-12-2019 09:12 AM
  23. EarleD's Avatar
    Yes it seems to happen with both iPhone. Both are XR’s. It alway will refresh if I fc. All setting seem to be correct. Both XR’s show locations correctly when it’s updated.

    The xr’s Both seem to work As expected. They auto update and my location is accurate.

    I really don’t want to start fresh. I hate resetting up my phone. I’ll probably wait for the next update and see what happens. If I have to dfu I will but not yet.
    I’m wondering the same. Maybe you have a setting afud somewhere either on your end or his. Does the other child have a phone? If so, are there issues with their location?
    Last edited by EarleD; 10-12-2019 at 09:31 AM. Reason: Spelling
    10-12-2019 09:30 AM
  24. dmoskaluk's Avatar
    I only have 'one' friend ( my wife) on my list and I've always believed the Celldata / GPS interface here was a bit weak where we live but since iOS 13 it seems to be better, both for finding people and devices. My wife has one only 1 (me) as well but also finds its snappier in general moreso when away from wifi. Both phones are 8Plus. It's an 'awareness' feature not really used all that often though so others may provide a better sampling.
    Annie_8plus likes this.
    10-12-2019 10:23 AM
  25. wenrob's Avatar
    Yes it seems to happen with both iPhone. Both are XR’s. It alway will refresh if I fc. All setting seem to be correct. Both XR’s show locations correctly when it’s updated.

    The xr’s Both seem to work As expected. They auto update and my location is accurate.

    I really don’t want to start fresh. I hate resetting up my phone. I’ll probably wait for the next update and see what happens. If I have to dfu I will but not yet.
    If I’m reading this right the issue is with the app on your phone? It works fine on the theirs to see you?

    I wouldn’t go nuclear and reset your whole phone. That’s the last resort IMO.

    What I would do in your situation:
    1) Turn off location settings. Reboot. Turn them back on. Test. If that doesn’t work:
    2) Turn off location settings. Delete the app. Reboot. Download the app, set things back up. Test. No dice?
    3) Have them stop sharing then request to share again. Test. Still not happening?
    4) Reset network settings. Test.
    5) Forget Network then add it back in.

    If none of that works I’d take it to Apple. Make a back up before you go just in case.
    Annie_8plus likes this.
    10-12-2019 10:54 AM
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