1. razza1987's Avatar
    I selected an app that needed updating and got the message that it was too big an app to update over cellular. I turned my wifi on and the app is just spinning and doing nothing in the App Store. I tried pressing on the spinning circle but it won’t stop. I tried turning off my phone but when I went to the App Store it was still spinning. I even tried signing in and out of my account on the App Store and it was still spinning. I’m thinking of trying to uninstall and reinstall next. If anyone has any other suggestions I would appreciate them
    01-29-2018 10:15 PM
  2. Just_Me_D's Avatar
    Yep. Reboot your iPhone, uninstall the app and then reinstall it.
    01-29-2018 10:24 PM
  3. doogald's Avatar
    Although I don't think that this would matter, you also may want to turn off low power mode while you install the app, and turn it back on (if you want to) after the install is finished.
    01-30-2018 06:41 AM
  4. Lee_Bo's Avatar
    Happened to me also. Uninstall the app and reboot. Then reinstall.
    01-30-2018 06:44 AM
  5. Sherry_B's Avatar
    Reset network settings within the phone.
    01-31-2018 05:33 AM

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