1. donnation's Avatar
    I’m really starting to be over iOS 11. For whatever reason now the Smart Keyboard with the iPad Pro 2 (12.9) only connects about half the time. It needs a restart to get it to connect and sometimes that doesn’t even work. It will just disconnect for no reason and stop working. I’ve had both the keyboard and the iPad replaced. Finally someone at Apple tells me today it’s a known issue with iOS 11 and there are lots of people with this issue. What a mess, I’m starting to get sick of these bugs. This one is really inexcusable. How can Apple make all the hardware but it not work? It’s baffling and infuriating.
    Jamie Wooten likes this.
    01-11-2018 07:12 PM
  2. TripleOne's Avatar
    I’ve stopped having this issue on the latest public beta of 11.2.5.

    Which version of iOS 11 are you on?
    01-11-2018 07:20 PM
  3. Just_Me_D's Avatar
    I’m sorry you’re having problems with iOS 11, but hopefully, a forthcoming update will fix the problem for you.
    01-11-2018 07:56 PM
  4. donnation's Avatar
    I’ve stopped having this issue on the latest public beta of 11.2.5.

    Which version of iOS 11 are you on?
    I'm on the latest OS. I'll definitely load the beta if it will fix this ridiculous issue.


    Edit: That seems to have fixed it. I loaded the latest beta and it immediately detected the keyboard. I’ve been testing it now and it’s working perfectly like it used to. Thank you for this tip.
    Last edited by donnation; 01-11-2018 at 08:21 PM.
    01-11-2018 08:01 PM
  5. TripleOne's Avatar
    I'm on the latest OS. I'll definitely load the beta if it will fix this ridiculous issue.


    Edit: That seems to have fixed it. I loaded the latest beta and it immediately detected the keyboard. I’ve been testing it now and it’s working perfectly like it used to. Thank you for this tip.
    You’re very welcome!
    Enjoy your iPP.
    donnation likes this.
    01-11-2018 08:43 PM
  6. donnation's Avatar
    You’re very welcome!
    Enjoy your iPP.
    Dang it. Looks like I spoke too soon. Problem is back. Disconnecting and reconnecting seems to temporarily fix it. What a joke. Apple wants us to replace our laptops with this but can’t provide an OS that works with their own hardware.

    Thank you for the help though. It is improved over how bad it was previously.
    TripleOne likes this.
    01-11-2018 09:35 PM
  7. TripleOne's Avatar
    Dang it. Looks like I spoke too soon. Problem is back. Disconnecting and reconnecting seems to temporarily fix it. What a joke. Apple wants us to replace our laptops with this but can’t provide an OS that works with their own hardware.

    Thank you for the help though. It is improved over how bad it was previously.
    I’m sorry to hear that the problem still exist.
    I understand how frustrating it can be, all we can do now is wait for it to be fixed in a future update.
    01-11-2018 09:51 PM
  8. donnation's Avatar
    I’m sorry to hear that the problem still exist.
    I understand how frustrating it can be, all we can do now is wait for it to be fixed in a future update.
    I sure hope so. If Apple is going to sell one of the most expensive keyboards for the iPad I expect it to work flawlessly. This is an embarrassment.
    01-12-2018 11:03 AM
  9. Easycure1974's Avatar
    I sure hope so. If Apple is going to sell one of the most expensive keyboards for the iPad I expect it to work flawlessly. This is an embarrassment.
    Strange, having an iPad 10,5 Pro running the latest iOS 11 and using my Smart Keyboard daily and never had any disconnect or trouble what so ever
    01-12-2018 02:56 PM
  10. donnation's Avatar
    Strange, having an iPad 10,5 Pro running the latest iOS 11 and using my Smart Keyboard daily and never had any disconnect or trouble what so ever
    Yeah that’s weird. I’ve gone through two keyboards and now two iPads and it won’t work correctly on either of them.
    01-12-2018 06:34 PM

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