1. InTheRed's Avatar
    Hey everyone.

    I have a 2013 Volkswagen Passat. Over the past few days, multiple people have told me the sound quality of my phone calls is very poor.

    The only thing I can think of that has changed is I have upgraded to 11.2. I upgrade using iTunes and a physical cable. I am using an iPhone X.

    Has anyone else encountered any issues? I have no other phone to use to make a comparison.
    12-08-2017 12:46 AM
  2. TripleOne's Avatar
    I have not.
    Hopefully, someone else can help you out with this matter.
    12-08-2017 03:04 AM
  3. TwitchyPuppy's Avatar
    Did you try re-pairing your phone?
    12-08-2017 06:50 AM
  4. Just_Me_D's Avatar
    Hey everyone.

    I have a 2013 Volkswagen Passat. Over the past few days, multiple people have told me the sound quality of my phone calls is very poor.

    The only thing I can think of that has changed is I have upgraded to 11.2. I upgrade using iTunes and a physical cable. I am using an iPhone X.

    Has anyone else encountered any issues? I have no other phone to use to make a comparison.
    Bluetooth in my car works great with my iPhone X running iOS 11.2.
    12-08-2017 06:56 AM
  5. InTheRed's Avatar
    Did you try re-pairing your phone?
    Yes. No change.
    12-08-2017 07:03 AM
  6. dadathepanda's Avatar
    It's a known issue stemming from the Bluetooth 5 chip. Forums are full of complaints but there's no answer from Apple. And btw, this is not apple exclusive, the Samsung phones have the same issue
    12-08-2017 09:03 AM
  7. InTheRed's Avatar
    It's a known issue stemming from the Bluetooth 5 chip. Forums are full of complaints but there's no answer from Apple. And btw, this is not apple exclusive, the Samsung phones have the same issue
    Ok, thanks.

    I thought this was software related as it just sprang up a few days ago after my upgrade to 11.2.

    For reference, audio playback like music sound just fine.
    12-08-2017 07:57 PM
  8. InTheRed's Avatar
    I did the cold boot / hard reset and I am told I sound tremendously better on car Bluetooth.

    Thanks for your help.
    12-09-2017 07:58 PM
  9. dadathepanda's Avatar
    I did the cold boot / hard reset and I am told I sound tremendously better on car Bluetooth.

    Thanks for your help.
    How do you do the reboot? Just "forget" the devices in BT settings?
    12-10-2017 08:29 PM
  10. InTheRed's Avatar
    How do you do the reboot? Just "forget" the devices in BT settings?
    No.

    On the older iPhone it was hold the main button and lock button for like ten seconds... on the iPhone X you press volume up, volume down, then hold the lock button for about 10 seconds until it reboots.
    12-10-2017 09:08 PM

Similar Threads

  1. iPhone is Flickr's most popular camera in 2017
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-07-2017, 06:10 PM
  2. A vulnerability in iOS HomeKit allowed unauthorized access to smart locks
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-07-2017, 05:50 PM
  3. Best Gifts for the Apple Fan in Your Life
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-07-2017, 01:10 PM
  4. Replies: 0
    Last Post: 12-07-2017, 12:37 PM
  5. The iOttie Easy One Touch 2 car mount is down to just $12 right now
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-07-2017, 11:00 AM
LINK TO POST COPIED TO CLIPBOARD