1. timee80's Avatar
    After I updated to iOS 11 on my se the camera now permanently shows a black screen when opened and the torch no longer works either. A quick google search shows this is a common error with many users affected. I tried the usual tricks and even updated to the beta os after trying to reload the original iOS 11 os to fix the problem, but nothing has cures this massive issue. Anyone have any ideas? Or has overcome this problem themselves?
    11-01-2017 11:08 AM
  2. firedept10's Avatar
    Do you have a backup of your phone before you updated? If you do then you could always restore to that backup. Just a suggestion.
    11-01-2017 12:24 PM
  3. Sherry_B's Avatar
    Try a factory reset and see if that fixes the camera. My husband has the SE, but hasn't mentioned any issues with it.

    Not sure what a "torch" is.
    11-01-2017 02:53 PM
  4. doogald's Avatar
    Not sure what a "torch" is.
    It's English/British for "flashlight".
    11-01-2017 04:56 PM
  5. timee80's Avatar
    I have a backup but it is no longer possible to roll back to 10.3. I’ve done all the different resets but no luck
    11-02-2017 04:57 AM
  6. Sherry_B's Avatar
    I have a backup but it is no longer possible to roll back to 10.3. I’ve done all the different resets but no luck
    If a factory reset has not fixed the issue, make an appointment at your local Apple store with the Genius Bar so that they can better assist you.
    11-02-2017 08:13 AM
  7. timee80's Avatar
    Tried numerous resets but got it working after holding down on the camera icon (to get them to wiggle as if you want to delete something) and then also holding the power button. Restarted and it was fixed
    doogald likes this.
    11-05-2017 04:27 AM

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