1. mandy1005's Avatar
    Can somebody help me? I just installed IOS 11.03. And now my apps (this case WhatsApp) is not working. Normally it is green with a white telephone. Now it is white with a cross in the middle. Does somebody know how to fix this?
    When I tapp on the app the screen turns black and seconds later I see the main menu again.
    10-25-2017 04:23 PM
  2. mandy1005's Avatar
    10-25-2017 04:25 PM
  3. doogald's Avatar
    Uninstall and re-install the app?
    Just_Me_D likes this.
    10-25-2017 05:15 PM
  4. Sherry_B's Avatar
    Looks like the app became corrupted when you updated, which means there may be other corrupted files. Completely uninstall the app by going in to settings > general > iphone storage; when everything loads look for the app and tap on it. Delete the app, and then reinstall it from the app store.
    Just_Me_D and mandy1005 like this.
    10-25-2017 07:36 PM

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