Facetime video issuea

[Kizzy Catwoman]

Hi. When using facetime with my daughter neither of us can see the other. We are both on pb4 and it happens both ends. Not a deal breaker. We can skype still. Also the live photos taken when on facetime are not saving to the camera roll. I noticed that when i sent feedback and couldn't take a photo to upload. I managed using screenshot.

 

[TwitchyPuppy]

Does the front facing camera work when you want to take a selfie?

 

[Just_Me_D]

Hi. When using facetime with my daughter neither of us can see the other. We are both on pb4 and it happens both ends. Not a deal breaker. We can skype still. Also the live photos taken when on facetime are not saving to the camera roll. I noticed that when i sent feedback and couldn't take a photo to upload. I managed using screenshot.

Are you certain you're not selecting the FaceTime Audio option?

 

[Kizzy Catwoman]

Are you certain you're not selecting the FaceTime Audio option?

Without being rude, I am certain I am not using audio mode. I use facetime a lot and am not dumb.

 

[Ledsteplin]

Without being rude, I am certain I am not using audio mode. I use facetime a lot and am not dumb.

No one has implied your dumb. We always try to rule out the obvious first. Which devices do you use? Most issues my wife and I have with Facetime are wifi related. But your issue sounds different. You both might try swiping the Facetime app out of multitasking. Then do a hard reset.
7 Reset
Hold the power/wake button and the volume down button at the same time until the Apple logo appears. Then release.
Older devices:
Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
If that doesn't work, try Reset All Settings:
Reset All Settings
Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.