1. porier91's Avatar
    The only time my email in the stock app updates is when I open it. I have searched through the setting to find a background update option and can't find anything. I have also looked in the notifications tab and all my badges and banners are on. But it's annoying that I can only get mail updates if I physically open up the app to get my new mail. Anyone have any ideas? Thanks!
    07-30-2017 07:32 PM
  2. Just_Me_D's Avatar
    Have you looked in Settings→ Account & Passwords→ Fetch New Data to make sure the update intervals are set according to your preference?
    07-30-2017 07:45 PM
  3. Jbrown99's Avatar
    This is one thing I hate about stock mail app, if not using exchange email. Native email apps just go thru faster or another 3rd party email app.
    AllanRosen likes this.
    07-30-2017 09:39 PM
  4. kurpaige's Avatar
    iOS 11 is supposed to fix this. I hope so I get tired out downloading extra mail apps. I'd like to use the naive apps and save from extra downloads
    07-31-2017 06:04 AM
  5. Jbrown99's Avatar
    iOS 11 is supposed to fix this. I hope so I get tired out downloading extra mail apps. I'd like to use the naive apps and save from extra downloads
    There’s a extra setting for fetch, in ios11, yes. To receive “automatically” beside the other timed intervals, but only seems to work while on wifi only. I couldn’t get the automatic retrieve to work while off wifi. still in beta so we shall see if this gets ironed out.
    07-31-2017 08:49 AM
  6. porier91's Avatar
    Have you looked in Settings→ Account & Passwords→ Fetch New Data to make sure the update intervals are set according to your preference?
    Tried looking for this in the settings. I'm on iOS 10.3.2 and don't see anything pertaining to fetch new data...are you on iOS 11?
    07-31-2017 11:05 AM
  7. doogald's Avatar
    Tried looking for this in the settings. I'm on iOS 10.3.2 and don't see anything pertaining to fetch new data...are you on iOS 11?
    It's in Settings / Mail, tap "Accounts" at the very top. Fetch new data is at the bottom, and then you can also customize for each email account you have installed.
    porier91 likes this.
    07-31-2017 11:57 AM
  8. porier91's Avatar
    It's in Settings / Mail, tap "Accounts" at the very top. Fetch new data is at the bottom, and then you can also customize for each email account you have installed.
    Found it! Thanks!
    07-31-2017 11:59 AM

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