1. bb8900edit's Avatar
    I have been having issues with voice notes on iOS 10. Whenever I receive a voice note in WhatsApp or Telegram and I raise the phone to my ear to listen, the screen goes black and the voice note stops.

    I was able to do this previously but not able to do it of late. Any reasons why this would change?

    I'm using a iPhone 7 on iOS beta 5
    03-11-2017 05:26 PM
  2. Ledsteplin's Avatar
    No idea. I'll poke around, see what I can find on that. In the mean time, have you tried using earphones for that?
    It sounds like an issue with the proximity sensor. It thinks you're making a phone call. Try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    And remember, you're on beta. Could be a beta issue.
    03-11-2017 08:17 PM
  3. bb8900edit's Avatar
    Thanks for the help. Tried it and it still doesn't work. Updated to the beta released to and still have the issue.
    03-13-2017 08:36 PM
  4. bb8900edit's Avatar
    Found a solution. I played a voice message through my headphones and plugged it out mid playing and it now plays when I raise it to my ear.
    Ledsteplin likes this.
    03-16-2017 05:27 PM

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