1. Davyo's Avatar
    Hopefully I'm posting this in the correct sub forum:

    With my 6 and 6s series iPhones and now with my 7 it's the same issue.
    I open the camera and I would guess about 50% of the time the taking a photo part of the camera is just frozen in a blur and the shutter button is unresponsive,,, just DOA.

    To get it un-frozen I have to shuffle back and forth between the different modes, video, slowmo and others to get the photo mode to be responsive and take a picture.

    This is not just isolated to iOS 10,,, this has been a constant thing with ALL my different iPhones, 6, 6 Plus, 6s, 6s Plus and now my iPhone 7.

    Am I just the most un-luckiest iPhone owner on the planet or have others had this same issue ?,,,, and if so, is there a fix ?

    All other apps have worked perfectly for me on ALL my other iPhones.

    Thanks in advance,
    Cheers
    Davyo
    10-26-2016 01:11 AM
  2. Buckeye2009's Avatar
    I was/am having the same issue with my 7plus. I thought it was fixed after I downloaded the 10.1 beta, but after seeing your post I just tried my camera and it immediately froze. The only thing I've found that fixes it is to restart the phone, which is a pain in the butt. I did a search on web and looks like others are having same problem. Hopefully there will a fix soon
    10-26-2016 08:43 PM
  3. Davyo's Avatar
    I was/am having the same issue with my 7plus. I thought it was fixed after I downloaded the 10.1 beta, but after seeing your post I just tried my camera and it immediately froze. The only thing I've found that fixes it is to restart the phone, which is a pain in the butt. I did a search on web and looks like others are having same problem. Hopefully there will a fix soon
    Well, I'm kinda glad to hear I'm not the only one experiencing the camera freeze.

    It's been an issue with my past iPhones I listed including my 7,,,, I just got my 7 Plus a few hours ago,, and also installed 10.1,, it will be interesting to see if I still get the camera freeze or not, I guess I'll find out during the next few days with my new 7 Plus.

    Thanks for your feedback.

    Cheers
    Davyo
    10-26-2016 10:54 PM
  4. Michael#IM's Avatar
    Sometimes when i first open the camera it freezes and then opens after about 10 secs, more like a lag. It happened on my 6s also.
    10-27-2016 01:59 PM
  5. soulenigma's Avatar
    My 6 plus hasn't experienced any issues since upgrading
    10-28-2016 07:09 PM
  6. Just_Me_D's Avatar
    Hopefully I'm posting this in the correct sub forum:

    With my 6 and 6s series iPhones and now with my 7 it's the same issue.
    I open the camera and I would guess about 50% of the time the taking a photo part of the camera is just frozen in a blur and the shutter button is unresponsive,,, just DOA.

    To get it un-frozen I have to shuffle back and forth between the different modes, video, slowmo and others to get the photo mode to be responsive and take a picture.

    This is not just isolated to iOS 10,,, this has been a constant thing with ALL my different iPhones, 6, 6 Plus, 6s, 6s Plus and now my iPhone 7.

    Am I just the most un-luckiest iPhone owner on the planet or have others had this same issue ?,,,, and if so, is there a fix ?

    All other apps have worked perfectly for me on ALL my other iPhones.

    Thanks in advance,
    Cheers
    Davyo
    Go to Settings → General → Reset, and then select "Reset All Settings" to see if that fixes the problem you're having.
    10-28-2016 08:02 PM
  7. audanjaya's Avatar
    Same here . iphone 7 plus
    10-29-2016 12:29 AM
  8. Davyo's Avatar
    Go to Settings → General → Reset, and then select "Reset All Settings" to see if that fixes the problem you're having.
    Tried that before with my 6s and the only thing that happened was I had to reset all the settings on my 6s, not going to do that again when it didn't fix the camera before.
    But, thank you for the suggestion.

    To be fair, my Galaxy's and Notes have also done the camera freeze thing, but not nearly as much as my iPhones have.

    Cheers
    Davyo
    10-29-2016 01:58 AM
  9. Christofforo's Avatar
    Yeah, I've never had that issue. I don't think it's your phone, but rather the is version ? Wait for an update to address the issue . You can always try a fresh reinstallation
    10-29-2016 02:54 AM
  10. Christofforo's Avatar
    iOS version *
    10-29-2016 02:57 AM
  11. Davyo's Avatar
    Yeah, I've never had that issue. I don't think it's your phone, but rather the is version ? Wait for an update to address the issue . You can always try a fresh reinstallation
    Perhaps you didn't read my entire original post.

    I've had camera freeze on my 6, 6s, 6+, 6s+, 7 and now my 7 Plus,,, with different versions of iOS.

    When I got my 7 Plus a few days ago I installed iOS 10.1 and had camera freeze today as well.

    Cheers
    Davyo
    10-29-2016 03:41 AM
  12. Rob Phillips's Avatar
    Perhaps you didn't read my entire original post.

    I've had camera freeze on my 6, 6s, 6+, 6s+, 7 and now my 7 Plus,,, with different versions of iOS.

    When I got my 7 Plus a few days ago I installed iOS 10.1 and had camera freeze today as well.

    Cheers
    Davyo
    Davyo, take your iPhone into an Apple Store or contact Apple Support. It blows my mind that a freezing camera can propagate itself across multiple devices and multiple version of iOS. You need to have it looked at.
    Deanig_12 likes this.
    10-29-2016 05:04 AM
  13. vimagreg's Avatar
    No problems here. Did test several times. Relieved...
    10-29-2016 05:07 AM
  14. Davyo's Avatar
    Davyo, take your iPhone into an Apple Store or contact Apple Support. It blows my mind that a freezing camera can propagate itself across multiple devices and multiple version of iOS. You need to have it looked at.
    Yea, I know, perhaps I have some weird magnetic electrical energy that runs thru my fingertips and neutralizes all iPhone cameras,,, it's very perplexing to have the same issue on multiple iPhones running different versions of iOS.

    At least I've seen some postings that others have experienced the camera freeze as well.

    The camera issue is not a deal breaker, I still love iPhones, the camera freeze is just a small livable inconvenience,,, on the plus side, no other apps or functions ever lag or freeze up on me.

    Cheers
    Davyo
    10-29-2016 05:45 AM
  15. Darthstorm528's Avatar
    I am currently experiencing the camera freeze where it gets stuck on the blur, not only it happens with the Camera app but it also has done it with Instagram. I had reset the phone to factory settings and it still didn't fix the issue, I haven't had this issue before upgrading to 10.2
    01-07-2017 11:05 PM
  16. Tech198's Avatar
    I had the same issue on iPhone SE, and i returned the phone to Apple, as even a restore didn't help, that was older iOS though..

    Try a restore through iTunes first,

    Now i'm on Iphone 6s iOS version: 10.2, there is no problem, but it could be a hardware issue if a restore doesn't work.
    01-08-2017 05:34 AM
  17. doogald's Avatar
    Go into Settings / Photo & Camera, and then "Preserve Settings" under Camera. Turn "Camera mode" and "Photo filter" off, and leave "Live Photo" on. Does that help?
    Last edited by doogald; 01-08-2017 at 11:38 AM.
    01-08-2017 06:13 AM
  18. brixtonboy's Avatar
    That's our mine is already set and l do not l this problem.
    01-09-2017 06:43 PM
  19. Shahzad Ghani One's Avatar
    so i am on ios 10.2 iphone 7 plus more than a month old...never had this problem took lots of photos until few days a go.....i opened the cam app and boom black screen and frozen app.. restarting the phone fixed it....but now its happening more frequently like 2 times a day...but i noticed both cams works fine on instagram and on video calling from whats app and facebook...while main cam app is frozen...also i noticed after a few seconds of camera blackout i can move to video slow mo and time lapse mode without problem....and sometimes if i force close the cam app ..my camera returns to normal ......any one?
    01-13-2017 12:16 PM
  20. Ledsteplin's Avatar
    so i am on ios 10.2 iphone 7 plus more than a month old...never had this problem took lots of photos until few days a go.....i opened the cam app and boom black screen and frozen app.. restarting the phone fixed it....but now its happening more frequently like 2 times a day...but i noticed both cams works fine on instagram and on video calling from whats app and facebook...while main cam app is frozen...also i noticed after a few seconds of camera blackout i can move to video slow mo and time lapse mode without problem....and sometimes if i force close the cam app ..my camera returns to normal ......any one?
    It's possible this is hardware related. But first, try putting the phone in recovery mode and restore through iTunes if possible. If that doesn't work, then it may be hardware. In that case, take it to Apple. They should replace it.
    Shahzad Ghani One likes this.
    01-13-2017 01:56 PM
  21. Shahzad Ghani One's Avatar
    i tried everything even set it as new but still getting this...problem is that there is no apple store in my country i bought it from some retailer ....it will be very long and hectic procedure for me to send it back to apple store through retailer....and even worse this problem can not be replicate as it happens randomly and only in cam app...while cam works in instagram and third party apps...so i m waiting for apple to solve this if it is software issue or i have to live with it until camera replacements can be purchased online for iphone 7 plus
    01-13-2017 02:34 PM
  22. Ledsteplin's Avatar
    i tried everything even set it as new but still getting this...problem is that there is no apple store in my country i bought it from some retailer ....it will be very long and hectic procedure for me to send it back to apple store through retailer....and even worse this problem can not be replicate as it happens randomly and only in cam app...while cam works in instagram and third party apps...so i m waiting for apple to solve this if it is software issue or i have to live with it until camera replacements can be purchased online for iphone 7 plus
    You don't have many options then. Keep doing what you do. When it freezes, do a hard reset.
    7 Reset
    Hold the power/wake button and the volume down button at the same time until the Apple logo appears. Then release.
    Also, try a 3rd party camera app. If it works in Instagram, maybe it will in a 3rd party app. Camera+ is a good one. I use ProCamera +HDR as my default camera. I rarely use the stock camera. Mostly for live photos. Let me know how it goes.
    Shahzad Ghani One likes this.
    01-13-2017 02:57 PM
  23. Rockdog97's Avatar
    i tried everything even set it as new but still getting this...problem is that there is no apple store in my country i bought it from some retailer ....it will be very long and hectic procedure for me to send it back to apple store through retailer....and even worse this problem can not be replicate as it happens randomly and only in cam app...while cam works in instagram and third party apps...so i m waiting for apple to solve this if it is software issue or i have to live with it until camera replacements can be purchased online for iphone 7 plus
    Have you tried backing up all your photos, then deleting all of them from your phone? Perhaps you have some corrupt image in your library that is causing this issue?
    01-20-2017 05:04 PM
  24. Shahzad Ghani One's Avatar
    Have you tried backing up all your photos, then deleting all of them from your phone? Perhaps you have some corrupt image in your library that is causing this issue?
    I have did every step and for record i exchanged my 7 plus for a brand new mate black iphone 7 and guess what after checking camera again and again i got this freezing thing on my new iphone 7 too .. now i am pretty sure it is software bug and people are not noticing it because it only happens if u open and close ur cam app from app switcher again and again... i m feeling regret for exchanging my 7 plus now
    01-20-2017 11:44 PM
  25. eyecrispy's Avatar
    I haven't had this issue. Since I've had my 7, I think the camera frozen on me maybe once.
    01-21-2017 09:35 AM

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