1. Matthew110607's Avatar
    Doesn't seem like it
    09-16-2016 10:39 AM
  2. kalel715's Avatar
    Seems like it's affecting a lot of people then. I wonder if I might just have to manually enter them in at this point.
    09-16-2016 10:53 PM
  3. iwoodland's Avatar
    I have the same issue!!
    09-18-2016 05:38 AM
  4. RMSko's Avatar
    There is definitely an issue with iOS 10. I just got a new iPhone 7 Plus and with that all my text replacement shortcuts suddenly appeared, however, they were lost on my three other iOS devices after upgrading. So, they are clearly still in the cloud, but just not syncing to the devices. And what's even stranger is that when I add new shortcuts to my iPad Pro, those DO sync to my iPad Air, but do NOT sync to my iPhone 6 Plus. And when I add a new shortcut to my iPhone 6 Plus, those DON'T sync to any other device.

    UPDATE:

    I also wasn't getting the shortcuts on my Mac, but turning iCloud drive off/on fixed that. Also, I suddenly have al the shortcuts on my iPad Air, but not my iPad Pro

    Anyone have any thoughts?
    Last edited by RMSko; 09-18-2016 at 11:14 AM.
    09-18-2016 10:38 AM
  5. shaynecole's Avatar
    What almost always works for me:

    In macOS
    1. Highlight all text substitutions in System Preferences > Keyboard > Text
    2. Drag them to the desktop, resulting in the creation of a file called Text Substitutions.plist
    3. Make sure they're all still highlighted in the window and delete them
    4. Wait 30 seconds or so
    5. Drag the Text Substitutions.plist file into the window, adding them all

    On your iOS device:
    Hold down both Home and Power buttons until the phone starts reboot with the Apple symbol appearing



    As always, YMMV and I'm not responsible for any of your results, good or bad.
    09-18-2016 12:43 PM
  6. Matthew110607's Avatar
    What almost always works for me:

    In macOS
    1. Highlight all text substitutions in System Preferences > Keyboard > Text
    2. Drag them to the desktop, resulting in the creation of a file called Text Substitutions.plist
    3. Make sure they're all still highlighted in the window and delete them
    4. Wait 30 seconds or so
    5. Drag the Text Substitutions.plist file into the window, adding them all

    On your iOS device:
    Hold down both Home and Power buttons until the phone starts reboot with the Apple symbol appearing



    As always, YMMV and I'm not responsible for any of your results, good or bad.
    Hard reboot doesn't work for me. The level two tech told me he had forwarded the request to engineers but I'm not confident this will happen. How is something like this not identified long before public release? VERY disappointing in apple
    09-18-2016 12:45 PM
  7. Ago5tino's Avatar
    Hello all. I updated to iOS 10 via iTunes, as I downgraded from the beta, and now all of my text replacements are missing. I tried signing out and back in of iCloud. Rebooting the phone. Nada. I feel like this has happened before. Does anyone have any suggestions? I use this feature all of the time.

    Thanks in advance
    I've had this very problem. I don't know what happened, I lost all my shortcuts I had set, but then without anything done by me, I noticed yesterday they were all back, ready for use.

    I've also had SMS go missing. I get my work rota by text, and on a Friday the texts for next week and week after had gone, but the last one received, for the third week, still showed. Then yesterday they were all back in place.
    09-19-2016 02:36 AM
  8. limesh's Avatar
    Has this worked for anybody?
    I am not able to sync my text replacements from my Macbook Pro to my iPhone or iPad.

    the setup is like this:
    - 15" Inch macbook pro running OS 10.12.1
    - iPad pro running 10.1.1
    - iPhone 6S running 10.1.1

    Text replacements created over OSX not syncing to iphone or iPad.
    However if I create text replacement in iPad, it gets synced to iPhone - but not to Macbook Pro.

    Can anybody help with a concrete and final solution. I have wasted more than 4 days on this, feels very frustrated.
    11-05-2016 10:48 PM
  9. Massie's Avatar
    Has this worked for anybody?
    I am not able to sync my text replacements from my Macbook Pro to my iPhone or iPad.

    the setup is like this:
    - 15" Inch macbook pro running OS 10.12.1
    - iPad pro running 10.1.1
    - iPhone 6S running 10.1.1

    Text replacements created over OSX not syncing to iphone or iPad.
    However if I create text replacement in iPad, it gets synced to iPhone - but not to Macbook Pro.

    Can anybody help with a concrete and final solution. I have wasted more than 4 days on this, feels very frustrated.
    Are you sure you're signed into the same iCloud account on your Macbook Pro? If you think you are, try signing out and then signing back in to jump-start a sync.
    11-06-2016 01:06 AM
  10. DWaldmann's Avatar
    Seriously? Anything you want.

    From a simple
    ilu --> I Love You!!!

    to basic
    wdo --> Warehouse door is open

    to more complex
    AR1 --> Thank you for your inquiry. Someone will respond by phone within 4 business hours.

    The only limit is your imagination. Or iOS...
    12-27-2016 07:06 PM
  11. njlx2016's Avatar
    I have this problem every single time I do an OS upgrade or restore my Mac or iPhone. I have been experiencing this exact issue on the last few revisions of Mac OS and iOS. For whatever reason, text replacements syncing is EXTREMELY FINICKY and super frustrating to deal with. These are the steps that have worked for me, but ymmv.

    These are the steps I take when I notice they stop syncing - you WILL lose any current text replacements so write them down or save them to a text file or screenshot or whatever.

    Also, before you start you should copy the contents of your iCloud Drive to a flash drive or external hard drive, just in case. I don't have a lot of files stored in my iCloud Drive so it's not a big deal for me to pull them down again.

    When I perform these steps I like to plug my MacBook into my router with an Ethernet cable to ensure there are no connectivity issues.

    1) On your Mac, go to System Preferences > iCloud > Uncheck iCloud Drive. Select Remove From Mac and WAIT for it to finish syncing / updating.

    2) WAIT a few minutes. Seriously, just let the computer sit there.

    3) Close all open windows and RESTART (Don't shut down, restart. There's a difference) the Mac.

    4) Log on and WAIT for a few more minutes, just for good measure.

    5) While waiting, turn off iCloud Drive on your iOS devices in Settings > iCloud > iCloud Drive. Wait for it to finish syncing / updating.

    6) Turn off your iOS devices and WAIT for a few minutes before rebooting.

    7) On your Mac, when you go to the text replacements in the keyboard preferences there should only be one, the default one that says "On my way!"

    8) Power on your iOS devices and in the text replacements there should only be one, the default one that says "On my way!"

    9) Turn iCloud Drive back on, starting with the Mac. WAIT a few minutes and then REBOOT again.

    10) Do step 9 on the rest of your iOS devices. Be sure to WAIT then REBOOT.

    Once all is said and done, your text replacements should now sync between all your devices.

    Signing out then signing back into iCloud altogether with 2FA is a major pain in the *** (more than performing the steps above) and doesn't always resolve the text replacements syncing issue for me.
    Last edited by njlx2016; 01-03-2017 at 11:40 AM.
    01-03-2017 11:18 AM
  12. jmooresh's Avatar
    Until this issue is resolved, there is an easy way to Save & Restore your Keyboard Text entries.

    1. In the Keyboard Text area, click on one shortcut, then Select All.
    2. Drag them to the desktop.
    3. It creates a file called 'Text Substitutions.plist'

    If you are missing your entries, drag this file back!
    All your entries will be re-entered.

    As I make changes, I save a new version. It will rename any subsequent versions.

    Note:
    Sometimes on re-populating the entries, it will double enter items. If that happens, Select All and delete. Then drag in your latest plist file to repopulate.
    Attached Thumbnails Text Replacement Missing after ios10 Update-text-substitutions.jpg  
    trsands01 likes this.
    02-03-2017 04:08 PM
  13. Just_Me_D's Avatar
    When iOS 10.3 beta 1 was released, I put my iPhone 7 Plus in DFU mode and then restored it via iTunes on my old MacBook. Afterwards, I set it up as a new device. Heck, I didn't even create a backup beforehand. Anyway, after signing in to iCloud, I noticed that the majority of the text replacement items I had previously were visible in the keyboard settings. I took that as a great indication of Apple syncing that information to iCloud and vice versa.
    02-03-2017 07:12 PM
  14. janimack7's Avatar
    My new iPhone 7plus refused to synchronize my text replacements for a week. I tried everything I gleaned from the internet without luck. This morning, tried one more time and it worked! Here is written did:
    SETTINGS ➡️ GENERAL ➡️ KEYBOARD ➡️ TURN EVERYTHING OFF ➡️ SHUT DOWN PHONE ➡️ AFTER A MINUTE OR TWO, TURN PHONE BACK ON ➡️ VOILA! My shortcuts returned! Don't forget to turn everything under KEYBOARD back on.
    Last edited by janimack7; 06-09-2017 at 02:09 PM. Reason: Misspelled
    Tartarus and robertk328 like this.
    06-09-2017 01:58 PM
  15. cheap12345678's Avatar
    I had that same issue too a while ago.
    There is no getting them back. You'll have to add them back manually.
    Which reminds me, I just took screenshots of all my text replacements, just to be sure I will be able to add them all back if god forbid the same happened to me again.
    Not trying to be mean but I wish people would stop giving incorrect advice. Just because you couldn't figure out a way to do it doesn't mean there is not a way to do it. Toggling the iCloud Drive on and off definitely solved this problem!

    So before you tell someone to waste an hour of their time putting in all of that new information perhaps you should be a little patient in waiting to see what others solutions are and wait to see whether or not others could possibly be more solution oriented than you were!
    06-22-2017 12:38 PM
  16. Tartarus's Avatar
    Not trying to be mean but I wish people would stop giving incorrect advice. Just because you couldn't figure out a way to do it doesn't mean there is not a way to do it. Toggling the iCloud Drive on and off definitely solved this problem!

    So before you tell someone to waste an hour of their time putting in all of that new information perhaps you should be a little patient in waiting to see what others solutions are...

    This poor guy had barely posted his question and you are the third response on page 1 of 40 pages of responses and already you're telling him there's no solution to this it has to be done manually without waiting to see whether or not others could possibly be more solution oriented than you were!
    I stand by my reply.
    When it happened to me that trick didn’t work. And to my best knowledge I gave him a tip.
    That toggling off and on may work but it’s no guarantee whereas my tip is as solid as a rock.
    06-22-2017 12:41 PM
  17. Rob Phillips's Avatar
    Not trying to be mean but I wish people would stop giving incorrect advice. Just because you couldn't figure out a way to do it doesn't mean there is not a way to do it. Toggling the iCloud Drive on and off definitely solved this problem!

    So before you tell someone to waste an hour of their time putting in all of that new information perhaps you should be a little patient in waiting to see what others solutions are and wait to see whether or not others could possibly be more solution oriented than you were!
    Welcome to iMore! We are an open community with members of all levels of expertise and experience. Some solutions work for some while others don’t. Most of us speak from our own personal experiences and do our best to be helpful. In this case, @Tartarus did just that. If your opinion differs feel free to share it with our community! Again, we are all here to help the best we can!
    Tartarus and TwitchyPuppy like this.
    06-22-2017 01:01 PM
  18. robertk328's Avatar
    Not trying to be mean but I wish people would stop giving incorrect advice. Just because you couldn't figure out a way to do it doesn't mean there is not a way to do it. Toggling the iCloud Drive on and off definitely solved this problem!

    So before you tell someone to waste an hour of their time putting in all of that new information perhaps you should be a little patient in waiting to see what others solutions are and wait to see whether or not others could possibly be more solution oriented than you were!
    I had mine disappear and no amount of toggling worked. Even adding or removing on my Mac didn’t sync them. It was only after the next update came out that they came back. Very weird.

    A previous time I was able to get them back with the toggle but not the most recent.

    Some situations work well for some at different times. Other times even the same “solutions” don’t work.

    If you’re using text replacement a lot, it doesn’t hurt to have a backup somehow just in case. FYI if you have a Mac, you can select all your shortcuts and drag to the desktop to create a text backup. You can drag the text file back on to bring them back if they disappear there (or if you get a new machine and they don’t come back). Unfortunately doesn’t seem to be another way to do it with iOS!
    06-22-2017 01:25 PM
  19. cheap12345678's Avatar
    I stand by my reply.
    When it happened to me that trick didn’t work. And to my best knowledge I gave him a tip.
    That toggling off and on may work but it’s no guarantee whereas my tip is as solid as a rock.

    LOL! Well... I wouldn't exactly define telling him there's no solution as a "tip"
    06-22-2017 02:14 PM
  20. robertk328's Avatar
    My new iPhone 7plus refused to synchronize my text replacements for a week. I tried everything I gleaned from the internet without luck. This morning, tried one more time and it worked! Here is written did:
    SETTINGS ➡️ GENERAL ➡️ KEYBOARD ➡️ TURN EVERYTHING OFF ➡️ SHUT DOWN PHONE ➡️ AFTER A MINUTE OR TWO, TURN PHONE BACK ON ➡️ VOILA! My shortcuts returned! Don't forget to turn everything under KEYBOARD back on.
    I'll keep this in mind and try it next time
    06-25-2017 03:07 PM
  21. muscles27's Avatar
    Thanks robertk328, I went to settings -> iCloud and turned off iCloud Drive and turned it back on and it worked!!! My Text Replacements are back on my new iPad Pro!!!
    Tartarus and robertk328 like this.
    08-08-2017 09:50 PM
  22. robertk328's Avatar
    Thanks robertk328, I went to settings -> iCloud and turned off iCloud Drive and turned it back on and it worked!!! My Text Replacements are back on my new iPad Pro!!!
    Great!
    08-10-2017 05:56 AM
47 12

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