Restoring After Downgrade Issue, what can we do?

[iMore Question]

Restoring After Downgrade Issue

Hello everyone, my girlfriend and I both had the ios 10 public beta. She started having issues with the messages app where it could not open. So we downgraded back to 9.3.2 or 9.3 I cant remember it was 8 hours ago we did this. We then tried restoring her phone from a back up in iTunes we created on 9.3.2 on the 7th just before we installed the beta but she keeps receiving an error message. I cant remember the exact message but it says that there is not enough space on her MAC to make the backup, even though we are trying to restore.

She has over 400GB of free space on her mac and 55gb on her iphone 6s. Music syncing is disabled as well so the space would be saved.

Is there anything else we can do? I found copytrans shelbee which we will be giving a try but is there anything we can do with apple?

 

[H3aTeRzz]

Re: Restoring After Downgrade Issue

Hi there

Just a hunch....try restoring as new first....then if successful, restore from the back up.

Hope this helps!

Chris

 

[Sherry_B]

https://support.apple.com/en-us/HT203271

 

[Rockdog97]

How would one go about restoring back to iOS9 for iOS10? There are just too many bugs popping up in iOS10 for me...

Do I just connect to iTunes then do a restore to the latest iOS 9, the restore from backup?

 

[kch50428]

Do I just connect to iTunes then do a restore to the latest iOS 9, the restore from backup?

As long as it's a backup made with iOS 9.3.x -- you can't restore a backup made with iOS10 to a device running iOS9.3.x

 

[Rockdog97]

As long as it's a backup made with iOS 9.3.x -- you can't restore a backup made with iOS10 to a device running iOS9.3.x

Yes, I did a backup before going to the iOS10 beta, and have not done a backup since...Thanks!

 

[Rockdog97]

Keep getting an error message: "There was a problem downloading the software for the iPhone "xyz iPhone". The requested resource was not found."

I have the latest iTunes installed.

It asks if I want to make a backup, and I say no. Can I choose which backup to use once I restore? Assuming I can get the restore to work.

Do I need to delete the iOS10 profile before I try and restore?

 

[Rob Phillips]

Yes, I did a backup before going to the iOS10 beta, and have not done a backup since...Thanks!

Keep getting an error message: "There was a problem downloading the software for the iPhone "xyz iPhone". The requested resource was not found."

I have the latest iTunes installed.

My only suggestion would be to keep trying. Perhaps restart your Mac/PC. Regardless, this article might help ensure you're doing everything correctly:
How to downgrade your iPhone or iPad from iOS 10 back to iOS 9.3 | iMore

 

[Just_Me_D]

Keep getting an error message: "There was a problem downloading the software for the iPhone "xyz iPhone". The requested resource was not found."

I have the latest iTunes installed.

It asks if I want to make a backup, and I say no. Can I choose which backup to use once I restore? Assuming I can get the restore to work.

Locate and delete any found ipsw files for the iPhone on your computer. Afterwards, put your iPhone in DFU mode, connect it to your computer and when iTunes recognizes it in recovery, select to restore and update it. iTunes will then download and install the latest official iOS version for your specific iPhone., When the process is complete, either set it up as new or from a backup .

 

[Rockdog97]

Locate and delete any found ipsw files for the iPhone on your computer. Afterwards, put your iPhone in DFU mode, connect it to your computer and when iTunes recognizes it in recovery, select to restore and update it. iTunes will then download and install the latest official iOS version for your specific iPhone., When the process is complete, either set it up as new or from a backup .

Thank you! Since the new public beta just dropped, will give that a go first, but thank you for the tips and suggestions.

 

[Rockdog97]

Well installed Beta 2 and found that my App Store and iTunes icons were missing. So I'm in the process of restoring now...

 

[Just_Me_D]

Thank you! Since the new public beta just dropped, will give that a go first, but thank you for the tips and suggestions.

You're very welcome...

 

[Rockdog97]

Successfully downgraded to 9.3.3, now reconsidering going back to iOS 10 Beta version 2..... Hmmmmm

 

[Just_Me_D]

Successfully downgraded to 9.3.3, now reconsidering going back to iOS 10 Beta version 2..... Hmmmmm

I would. I mean, it's not uncommon for an initial iOS update to somehow get corrupted during the installation. It happens on occasion, but now that you have a fresh install of iOS 9.3.3, create both an iCloud and an iTunes backup, install the beta profile and then upgrade back to iOS 10 Public beta 2 to see how it goes for you.