1. iMore Question's Avatar
    I lost my iphone which was an upgrade after being with the company for 2 years. I lost it a week later. I had to pay $160 for a refurbished phone. The old phone has been found 5 months later and the person emailed me. Can Asurion take either phone from me if I go into a Verizon store? I want to give my refurb to the honest person who contacted me as his phone is broken & i want to use my orignal phone because it was brand new and not a refurb. I'm just not sure if they will try to take one from me at AT&T. Pls help!
    09-25-2015 05:18 PM
  2. kch50428's Avatar
    The original device is on a global "lost device - deny service" list and once it's on that, there's no getting it off that list. Send the lost/now recovered phone to Asurion - it's their phone since you got a replacement under the terms of your contract with them.
    Ledsteplin likes this.
    09-25-2015 05:23 PM
  3. ieddie's Avatar
    Its nice to see that there are still honest people out there
    10-30-2015 11:24 AM
  4. TwitchyPuppy's Avatar
    Hey! Cool that your previous phone has been found after 5 months! It was well hidden =)

    You can actually take it off the blacklist, which is usefull in your case. Something similar happened to me before and that is what I did =)
    11-05-2015 07:01 AM

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