T-Mobile is doing its best to win the hearts and minds of new customers and hang on to its existing customer base. T-Mobile's focused an aggressive marketing campaign to sign new users up, pitching themselves as the disruptive "Uncarrier" who isn't going to play by the rules set by Verizon and AT&T. But that doesn't change an essential fact: T-Mobile's coverage can be dismal unless you're in a city. That's certainly what I've come to find out, and unfortunately, the solutions T-Mobile is offering to improve the situation don't work for everyone.
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