1. Peterpetram's Avatar
    Today i checked my iphone on back camera and found some dusts. How do i remove it??
    11-02-2014 07:19 AM
  2. HankAZ's Avatar
    Today i checked my iphone on back camera and found some dusts. How do i remove it??
    If it’s on the outside of the camera lens, use a can of compressed air and a microfiber cloth. If it’s internal, you cannot without dismantling the phone/camera. In that case, take it to an Apple Genius Bar and let them look at it. Depending on the model and how long you’ve had it, it could be covered and replaced under warranty.

    BTW, the Apple warranty, the Genius Bar and their customer service are just a few of the many reasons that I buy and use Apple products.
    11-02-2014 10:12 AM
  3. Peterpetram's Avatar
    If its on the outside of the camera lens, use a can of compressed air and a microfiber cloth. If its internal, you cannot without dismantling the phone/camera. In that case, take it to an Apple Genius Bar and let them look at it. Depending on the model and how long youve had it, it could be covered and replaced under warranty.

    BTW, the Apple warranty, the Genius Bar and their customer service are just a few of the many reasons that I buy and use Apple products.
    Thanks for your valuable input, i live in Tanzania where we don't have apple store or genious bar. I bought my iphone 5 last month on amazon. I think i don't have that warranty.
    11-02-2014 10:23 AM
  4. HankAZ's Avatar
    Thanks for your valuable input, i live in Tanzania where we don't have apple store or genious bar. I bought my iphone 5 last month on amazon. I think i don't have that warranty.
    Did you buy it new or used? If it’s new, you should have at least a 12 month warranty. Not sure where you’d take/send it though. You could always contact Amazon, or maybe an authorized Apple retailer near you. Good luck, and sorry I couldn’t offer more help.
    11-02-2014 10:43 AM
  5. Peterpetram's Avatar
    I bought brand new, i'll check on them.
    11-02-2014 10:56 AM
  6. bamf-hacker's Avatar
    Worst case it is not hard to get into the phone to clear the dust off of the iSight camera.
    11-02-2014 11:21 AM
  7. Haseeb Rehman's Avatar
    Does it blur your camera result? If yes, then replace it. If no, I wouldn't be troubled by it.
    11-03-2014 11:30 AM
  8. katiejaneshore's Avatar
    Careful not to make it worse if you decide to dismantle!
    11-03-2014 04:05 PM

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