[iMore.com]

A customer ordered an iPhone 11 Pro Max online from UK store Argos. But when they called in to collect it, someone had beat them to it.

Full story from the iMore Blog...

[Wotchered]

I have never used Argos since their head office told me that they thought they had a right to substitute a “similar” product to the one I had ordered !

[Annie_M]

I have never used Argos since their head office told me that they thought they had a right to substitute a “similar” product to the one I had ordered !

That would definitely be a deal breaker!

[Ledsteplin]

I agree it seems unlikely someone local would access his email, unless someone used one of his devices. Sounds to me like an inside store job by an employee. No mention of a security cam.