A lot of the customers I help at the store I work at on the weekends are new to the Mac platform. There are three main reasons they switch: They are tired of the problems they're having with Windows PCs, they have an iPhone or another Apple device that they're happy with, and they have friends, family or other trusted people who tell them about their own experience. They also have a lot of questions. Here are some of the basics I cover with them.
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