Responding to complaints of skin irritation from Fitbit Force users, Fitbit has stopped sales of the fitness band and is conducting a recall of the product. They're offing a refund direct to consumers for the full retail price of the Force ($130) and have set up a dedicated webpage and call center to handle the recall.
Fitbit CEO James Park said that "only 1.7% of Force users have reported any type of skin irritation," that test results have shown "are likely experiencing allergic contact dermatitis." The growing chorus of reports about skin irritation was likely a factor in pushing the company towards the recall.
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