1. joshrocker's Avatar
    I bought a brand new iPhone 6 (updated to the latest OS) yesterday evening. I upgraded from an iPhone 5s that was having no problems. I set up the iPhone 6 from a back up on my iPhone 5s. When attempting to delete a text conversation my messages app freezes. During this time I can't send or receive any messages. My phone gets very hot and the battery starts draining very quickly. Restarting my phone will fix the problem but the conversations I attempted to delete are back. I've googled the problem and there are lots of posts on the issue going back to the iPhone 4. Has anyone found a solution to the problem? I really don't want to restore my phone as new.

    Since the phone is only 24 hours old can I take it back to where I got it (Sprint store) and have them give me another brand new iPhone? I really don't want a refurb since I just got the phone, so i'm hoping if no one has a reasonable solution that the store will simply swap it out for another brand new device.

    Thanks in advance.
    03-10-2015 07:14 PM
  2. zerog46's Avatar
    That's what I was going to say is most of the times a restore fixes these issues.

    Sent from my iPhone using Tapatalk
    03-10-2015 07:20 PM

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