1. unstoppablekem's Avatar
    I'm very sorry guys, but my sister got a Lumia 1020, and she loves it. But for some reason, when though she disabled imessage on her 4S, ipad, and mac, she gets told that people send her imessages. How can she make it so the user can ONLY send her SMS's? Please help. Thanks.



    Sent from my RM-820_nam_att_100 using Tapatalk
    Last edited by unstoppablekem; 11-05-2013 at 01:13 AM.
    11-04-2013 09:50 PM
  2. Just_Me_D's Avatar
    What do you mean "she gets told that people send her iMessages"? Does she actually receive the iMessages on her iPad and Mac?
    11-04-2013 10:12 PM
  3. Chris Parsons's Avatar
    Follow these steps:

    Tell her to go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in with their Apple ID.
    Click on “edit products”
    Click on the “x” to the right of the product.
    Click “unregister”

    Obviously, she may only want to do this for her iPhone. That will take her device out of the iMessage system and SMS will flow as normal.
    unstoppablekem likes this.
    11-04-2013 10:49 PM
  4. unstoppablekem's Avatar
    Follow these steps:

    Tell her to go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in with their Apple ID.
    Click on edit products
    Click on the x to the right of the product.
    Click unregister

    Obviously, she may only want to do this for her iPhone. That will take her device out of the iMessage system and SMS will flow as normal.
    I'll tell her, thanks.
    11-05-2013 01:11 AM
  5. unstoppablekem's Avatar
    What do you mean "she gets told that people send her iMessages"? Does she actually receive the iMessages on her iPad and Mac?
    Not sure.
    11-05-2013 01:11 AM
  6. Totalimmortal363's Avatar
    Follow these steps:

    Tell her to go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in with their Apple ID.
    Click on edit products
    Click on the x to the right of the product.
    Click unregister

    Obviously, she may only want to do this for her iPhone. That will take her device out of the iMessage system and SMS will flow as normal.


    FWIW, this has not worked for many of my customers that I've been trying to do that with. It works SOMETIMES, but not at all perfectly.
    11-05-2013 02:33 PM
  7. unstoppablekem's Avatar
    FWIW, this has not worked for many of my customers that I've been trying to do that with. It works SOMETIMES, but not at all perfectly.
    Grr!!
    11-06-2013 02:14 PM
  8. unstoppablekem's Avatar
    Follow these steps:

    Tell her to go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in with their Apple ID.
    Click on “edit products”
    Click on the “x” to the right of the product.
    Click “unregister”

    Obviously, she may only want to do this for her iPhone. That will take her device out of the iMessage system and SMS will flow as normal.
    Whenever I log in with her account, it says my session has expired.

    Edit: Nvm
    Last edited by unstoppablekem; 11-09-2013 at 12:11 PM. Reason: My bad. :P
    11-09-2013 12:05 PM
  9. hockey1299's Avatar
    That's why I leave iMessage off on my iPhone. Apple likes to control the messaging. Nty


    Sent from my iPhone using iMore Forums mobile app
    11-11-2013 01:39 PM
  10. Stefano_B's Avatar
    A ran in to the same problem. When you turn iMessage off on the iPhone it takes 24 hours before it actually takes effect. I called apple support regarding this. Only other way is to have people with iPhones turn their iMessage off in order to receive text for a couple days.


    Sent from my iPhone using Tapatalk
    11-11-2013 01:56 PM
  11. hockey1299's Avatar
    A ran in to the same problem. When you turn iMessage off on the iPhone it takes 24 hours before it actually takes effect. I called apple support regarding this. Only other way is to have people with iPhones turn their iMessage off in order to receive text for a couple days.


    Sent from my iPhone using Tapatalk
    So before you go away and have data roaming off turn off iMessage 24 hours before and all iPhone users will see text message on there screen rather than iMessage?


    Sent from my iPhone using iMore Forums mobile app
    11-13-2013 12:16 PM
  12. Stefano_B's Avatar
    So before you go away and have data roaming off turn off iMessage 24 hours before and all iPhone users will see text message on there screen rather than iMessage?


    Sent from my iPhone using iMore Forums mobile app
    Not sure what you mean by data roaming.. Until iMessage has been completely deactivated from a device (yours or whoever) , iPhone users sending you messages will continue to see that it's still sending as an iMessage. Usually it takes 24 hours to deactivate according to Apple. After that, iPhone users won't see your # in blue (iMessage) but rather green (regular sms).

    Sent from my SM-N900P using Tapatalk
    11-13-2013 12:31 PM
  13. hockey1299's Avatar
    Not sure what you mean by data roaming.. Until iMessage has been completely deactivated from a device (yours or whoever) , iPhone users sending you messages will continue to see that it's still sending as an iMessage. Usually it takes 24 hours to deactivate according to Apple. After that, iPhone users won't see your # in blue (iMessage) but rather green (regular sms).

    Sent from my SM-N900P using Tapatalk
    Yes I turned iMessage off now.. It's just irritating me when I don't have internet connection like when roaming I don't want to pay the fees for data so I keep that off... And when I had it off my family and friends sending me messages wouldn't deliver I would be only to send . Now texts are always available no matter what


    Sent from my iPhone using iMore Forums mobile app
    11-13-2013 12:38 PM
  14. Stefano_B's Avatar
    Yes I turned iMessage off now.. It's just irritating me when I don't have internet connection like when roaming I don't want to pay the fees for data so I keep that off... And when I had it off my family and friends sending me messages wouldn't deliver I would be only to send . Now texts are always available no matter what


    Sent from my iPhone using iMore Forums mobile app
    I hear Ya.

    Sent from my SM-N900P using Tapatalk
    11-13-2013 01:02 PM
  15. hockey1299's Avatar
    I hear Ya.

    Sent from my SM-N900P using Tapatalk
    I want to confirm if I leave the country and have data OFF. I will only have text available but for other people that don't have SMS ON I wi never get their message Untill I lm on wifi?


    Sent from my iPhone using iMore Forums mobile app
    11-14-2013 05:37 PM
  16. hockey1299's Avatar
    ?


    Sent from my iPhone using iMore Forums mobile app
    11-15-2013 05:48 PM
  17. Fortheus's Avatar
    I want to confirm if I leave the country and have data OFF. I will only have text available but for other people that don't have SMS ON I wi never get their message Untill I lm on wifi?


    Sent from my iPhone using iMore Forums mobile app
    Yup
    11-15-2013 06:45 PM
  18. hockey1299's Avatar
    Yup
    Well that sucks.. So best bet is to leave iMessage off?


    Sent from my iPhone using iMore Forums mobile app
    11-15-2013 06:46 PM
  19. hockey1299's Avatar
    ?


    Sent from my iPhone using iMore Forums mobile app
    11-16-2013 09:17 PM
  20. david9962000's Avatar
    iMessage must be turned off while the iPhone is still active before switching to another device. Tell her to try under Wi-Fi.

    If you keep iMessage off, use whatsapp while traveling .
    12-13-2013 11:05 PM

Similar Threads

  1. I want to downgrade my iphone!
    By jessica_lynn9474 in forum iOS 7
    Replies: 25
    Last Post: 11-07-2013, 12:49 AM
  2. Replies: 39
    Last Post: 11-06-2013, 05:38 PM
  3. Replies: 3
    Last Post: 11-04-2013, 10:49 PM
  4. Replies: 1
    Last Post: 11-04-2013, 09:26 PM
  5. Blocked Imessages
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 11-04-2013, 04:16 PM
LINK TO POST COPIED TO CLIPBOARD