1. grace cole's Avatar
    My daughters previous ipod broke. i bought her a new ipod and am trying to set up imessage. it says that i cannot because her email is already being used. any suggestions??
    03-08-2013 12:10 PM
  2. Alli's Avatar
    Are you trying to use her iCloud address or another address, and is the iCloud address the one set up in Settings?
    03-08-2013 01:10 PM
  3. Just_Me_D's Avatar
    All you should have to do is go to Settings-Messages and then tuen ON iMessage. It should ask for the Apple ID.
    03-08-2013 01:11 PM
  4. kch50428's Avatar
    Is the email address in use as the AppleID that's used on other devices?
    03-08-2013 01:28 PM

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