02-07-2017 01:45 PM
tools
  1. samduffy's Avatar
    samduffy
    Hi Rene for whatever reason my Photos app on mac OS has been stuck on an "updating" status for a long time about 2 months i have left it for a full day to see if it will eventually update but it hasn't have you any idea why this is happening and is there a fix for it

    Thanks

    Sam

    Why are my photos on macOS stuck on updating-screen-shot-2017-02-04-21.22.31.png
    02-04-2017 03:25 PM
  2. Rene Ritchie's Avatar
    Rene Ritchie
    Editorial Director
    Sorry, stuck updating how? Like it won't even launch and only shows you an updating screen? Or is it usable but doesn't show new photos?
    02-06-2017 06:26 PM
  3. samduffy's Avatar
    samduffy
    basically on my mac the updating status just stayed there and wouldn't change to updated. however i have since fixed the issue by repairing the library. Hopefully it will stay that way
    thanks Rene
    02-06-2017 06:27 PM
  4. cuttheredwire's Avatar
    cuttheredwire
    Trusted Member
    I had this happen to me. Contact Apple's support. This is probably an iCloud issue.
    02-07-2017 01:43 PM
  5. samduffy's Avatar
    samduffy
    Thanks I got it sorted I did a repair to the library
    02-07-2017 01:45 PM
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