1. Alejandro Marin Retiz's Avatar
    I know my apple id and password but its an old account of mine and i dont remember what birth year i put. Also when i made the account i put the same account email as the rescue email. i am not sure on what i should do to be able to regain my account. I locked it by trying to remember the password but in that process i locked it out.
    10-21-2017 10:55 AM
  2. Tartarus's Avatar
    I know my apple id and password but its an old account of mine and i dont remember what birth year i put. Also when i made the account i put the same account email as the rescue email. i am not sure on what i should do to be able to regain my account. I locked it by trying to remember the password but in that process i locked it out.
    Either go with proof of purchase to the nearest Apple Store or try to remember your own birth year.
    TwitchyPuppy likes this.
    10-21-2017 10:58 AM

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