[kingweb]

I use icloud for my photos. I have my iphone 6s+ set to optimize locally and store the originals on icloud. Seems to work great, no problem. I have over 35,000 photos.
However, if I try to open an image and especially a video that is not stored locally, it takes forever to load it from icloud. Sometime it never loads. I can wait 10 minutes, and then I just give up.

Any ideas how to get this working?

[Tartarus]

It all depends on your internet speed. The stronger your connection the faster it will load.

[kingweb]

That has nothing to do with it. Thanks for your reply, but that has nothing to do with it.
I have fiber to my house 1ith 1GB symetrical connection. I don't think that's the issue.

[TripleOne]

Sometimes that happens to me too, hence why I prefer Google Photos. That's why I store my photos and videos to both iCloud and Google Photos

[Luiz Brunner]

iCloud Photos is a junk service, just could never make it work as expected.... My suggestion is to find alternatives and sometime on the future give it another try, that's what I did: http://forums.imore.com/icloud/33464...y-working.html

[ITGuy601]

Depends on the specific situation. Prerequisites would be sufficient storage on device, given the photos/videos are on iCloud I assume you have plenty of storage there. If you have taken all of those photos / videos from THAT device then you should have the original quality files on that device. If you have restored from icloud backup ( Like I just did on 7 ) you get your photos and videos but instead of the original full quality size you have a "thumbnail" if you will. I have literally had to scroll through 800 videos on my home WiFi and wait for each on to download the full quality version. It Sucks I know.