1. kingweb's Avatar
    I use icloud for my photos. I have my iphone 6s+ set to optimize locally and store the originals on icloud. Seems to work great, no problem. I have over 35,000 photos.
    However, if I try to open an image and especially a video that is not stored locally, it takes forever to load it from icloud. Sometime it never loads. I can wait 10 minutes, and then I just give up.

    Any ideas how to get this working?
    08-06-2016 12:17 AM
  2. Tartarus said: Best Answer

    It all depends on your internet speed. The stronger your connection the faster it will load.
  3. Tartarus's Avatar
    It all depends on your internet speed. The stronger your connection the faster it will load.
    08-06-2016 01:40 AM
  4. kingweb's Avatar
    That has nothing to do with it. Thanks for your reply, but that has nothing to do with it.
    I have fiber to my house 1ith 1GB symetrical connection. I don't think that's the issue.
    08-10-2016 11:49 AM
  5. TripleOne's Avatar
    Sometimes that happens to me too, hence why I prefer Google Photos. That's why I store my photos and videos to both iCloud and Google Photos
    08-15-2016 07:40 AM
  6. Luiz Brunner's Avatar
    iCloud Photos is a junk service, just could never make it work as expected.... My suggestion is to find alternatives and sometime on the future give it another try, that's what I did: http://forums.imore.com/icloud/33464...y-working.html
    08-15-2016 11:00 AM
  7. ITGuy601's Avatar
    Depends on the specific situation. Prerequisites would be sufficient storage on device, given the photos/videos are on iCloud I assume you have plenty of storage there. If you have taken all of those photos / videos from THAT device then you should have the original quality files on that device. If you have restored from icloud backup ( Like I just did on 7 ) you get your photos and videos but instead of the original full quality size you have a "thumbnail" if you will. I have literally had to scroll through 800 videos on my home WiFi and wait for each on to download the full quality version. It Sucks I know.
    09-20-2016 11:08 AM

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