[iMore Question]

Hi,
Unfortunately, I forget my icloud password and recovery key. How do I get new icloud password.

Thanks

[Rob Phillips]

Welcome to iMore! Go to http://iforgot.apple.com and reset your password. You should be able to have an activation code sent to any devices you have listed as "trusted" in your account.

[fahaduddinmtl]

It is asking me to write recovery key.
If I click on Lost Your Recovery Key, redirect me on this page https://support.apple.com/en-us/HT202649
What should I do next?

[Rob Phillips]

It is asking me to write recovery key.
If I click on Lost Your Recovery Key, redirect me on this page https://support.apple.com/en-us/HT202649
What should I do next?

Did you follow the link? According to Apple, you need two of the three of the following:

1. Your Apple ID password
2. Access to one of your trusted devices
3. Your recovery key

If you're missing more than one of those your only option is to establish a brand new Apple ID and start from scratch.

[fahaduddinmtl]

yes i clicked on the link http://iforgot.apple.com then they ask me to type Apple ID.
After that, it start asking me to write Recovery Key (Which I forget) with this screen



If I click on Lost Your Recovery Key, redirect me on this page https://support.apple.com/en-us/HT202649
What should I do next?

[fahaduddinmtl]

By the way, I got my recovery key from email and my problem has resolved.
Thanks for help and your precious time
bye

[Just_Me_D]

I'm going to assume you had enabled 2-step authentication. Anyway, thank you for the update, and I'm glad you got the problem resolved. Enjoy the rest of your day.